Kforce Inc · 1 week ago
Customer Billing SME / Designer
Boston, MA
Contract
Onsite
Mid Level
$50/hr - $63/hrKforce Inc is seeking a Customer Billing SME/Designer who will provide specialized insights in customer billing and service order processes. The role involves designing and developing mainframe applications, ensuring compliance with financial regulations, and coordinating with various teams to resolve issues and maintain documentation.
ConsultingEmploymentFinancial ServicesHuman ResourcesStaffing Agency
Responsibilities
Expert Knowledge: Provide specialized insights in CSS (Customer/1), service order and Billing
Application Development: Design, code, test, and debug mainframe applications using COBOL, JCL, DB2 and CICS
Project Collaboration: Work closely with business analysts, business team and project managers to understand requirements and implement solutions
Data Security & Compliance: Ensure adherence to financial regulations and data security policies
Documentation: Assist with project documentation and training materials
Liaison: Coordinate with support teams to ensure timely issue resolution
Knowledge Maintenance: Developing and maintaining an understanding of customer-specific business environments and service level agreements
Problem Resolution: Identifying and resolving customer problems using defined procedures and documenting troubleshooting efforts
Qualification
Required
Expert Knowledge: Provide specialized insights in CSS (Customer/1), service order and Billing
Application Development: Design, code, test, and debug mainframe applications using COBOL, JCL, DB2 and CICS
Project Collaboration: Work closely with business analysts, business team and project managers to understand requirements and implement solutions
Data Security & Compliance: Ensure adherence to financial regulations and data security policies
Documentation: Assist with project documentation and training materials
Liaison: Coordinate with support teams to ensure timely issue resolution
Knowledge Maintenance: Developing and maintaining an understanding of customer-specific business environments and service level agreements
Problem Resolution: Identifying and resolving customer problems using defined procedures and documenting troubleshooting efforts
To be considered for this position, candidates must have experience in a similar role, or they must possess significant knowledge, experience, and abilities to successfully perform the responsibilities listed
Preferred
Relevant education and/or training will be considered a plus
Benefits
Medical/dental/vision insurance
HSA
FSA
401(k)
Life, disability & ADD insurance
Company
Kforce Inc
Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services.
Founded in 1962
1001-5000 employees
H1B Sponsorship
Kforce Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (792)
2024 (667)
2023 (734)
2022 (843)
2021 (1197)
2020 (858)
Funding
Current Stage
Public CompanyTotal Funding
unknown2024-05-20IPO
2014-06-08Acquired
Leadership Team
Aaron Travis
Digital Experience Delivery Director | Kforce Consulting Solutions
Recent News
2025-11-19
2025-11-07
2025-11-04
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