Piper Companies ยท 1 week ago
VoIP Operations Engineer - SBC
Piper Companies is seeking a VoIP Operations Engineer - SBC to support a leading federal program onsite at Fort Meade, MD. This role focuses on advanced Session Border Controller (SBC) engineering, carrier-grade VoIP integration, and PSX policy management for mission-critical telephony systems.
Management Consulting
Responsibilities
Serve as an embedded engineer within federal operations, providing hands-on SBC and VoIP expertise
Configure, deploy, and maintain SBCs and PSX policy servers for SIP trunking, routing, and security
Perform carrier-grade SBC integration, including SIP normalization, header manipulation, and policy enforcement
Conduct advanced troubleshooting at the SIP layer, including packet captures, call flow analysis, and fault isolation
Support migration projects (TDM to SIP), lab testing of new SBC firmware/software, and interoperability validation
Collaborate with network and voice teams to ensure high availability and compliance with federal standards
Qualification
Required
5+ years of experience in VoIP engineering and SBC deployment, preferably in carrier or large enterprise environments
Expert-level knowledge of SIP protocol, including interpreting SIP messaging and debugging complex call flows
Hands-on experience with SBC platforms and PSX policy server configuration
Familiarity with SIP trunking, routing policies, and interconnect requirements for carrier-grade deployments
Experience with packet capture tools (Wireshark) and troubleshooting at the SIP layer
Must be eligible to work in the U.S. and have an Active Secret Clearance
Knowledge of Cisco CUBE SBC, CUCM provisioning, and PBX environments
Benefits
Medical
Dental
Vision
401K
PTO
Sick Leave
Holidays