Sectra · 1 day ago
Technical Engineer - Shelton, CT
Shelton, CT
Full-time
Hybrid
New Grad, Entry, Mid Level
$70K/yr - $105K/yr
0+ years expSectra is looking for Technical Engineers who are passionate about technology and want to support systems that directly improve patient care. In this role, you will troubleshoot technical issues, collaborate with internal teams, and support customer implementations for enterprise imaging systems.
Information TechnologyMedicalNews
Responsibilities
Support customer environments by troubleshooting technical issues related to enterprise imaging systems
Investigate system behavior by analyzing logs and identifying patterns that require longer-term solutions
Collaborate with internal engineering and project teams to coordinate fixes and system improvements
Support new customer implementations by assisting with system configuration and basic integration work
Work closely with hospital IT teams and clinical users to understand workflows and technical requirements
Build long-term relationships with customers and serve as a reliable technical contact for your assigned portfolio
Participate in an after-hours support rotation once fully trained
Qualification
Required
You have up to 5 years of experience in technical support, systems administration, engineering, or a related IT role
You bring strong analytical skills and a methodical approach to troubleshooting
You have a solid understanding of networking fundamentals and Windows and/or Linux environments
You are comfortable working directly with customers and explaining technical concepts in a clear and approachable way
You are curious, motivated, and eager to learn new systems and workflows
You are able to work in the Shelton, Connecticut office a minimum of three days per week
Preferred
Experience with healthcare IT, DICOM, HL7, SQL, or virtualization is helpful but not required
Benefits
Comprehensive medical, dental, and vision coverage
Generous paid time off and paid parental leave
Retirement plan with company match
Supportive environment with ongoing learning and development
Company
Sectra
Sectra is a company that creates and sells products in secure communication and medical information technology.
1001-5000 employees
H1B Sponsorship
Sectra has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (1)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
unknown2015-10-09IPO
Recent News
Company data provided by crunchbase