SSR Account Manager - Remote Work jobs in United States
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BairesDev ยท 1 day ago

SSR Account Manager - Remote Work

BairesDev is a leading technology company delivering innovative solutions to major clients like Google and startups in Silicon Valley. The SSR Account Manager will serve as the main point of contact for a portfolio of small and mid-sized clients, focusing on client satisfaction, relationship maintenance, and risk identification.

Big DataOutsourcingSoftwareSoftware EngineeringWeb Development
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Work & Life Balance

Responsibilities

Own day-to-day client interactions and check-ins at 30/60/90 days
Monitor satisfaction and escalate risks to the Head of SMB
Track key updates and maintain internal records
Support internal coordination with Delivery and other teams
Contribute to client retention and referrals

Qualification

Customer SuccessAccount CoordinationSoftware Development knowledgeAccount managementNative English

Required

2+ years of experience in Customer Success, Account Coordination, or similar roles, preferably in software outsourcing or recruiting services
Familiarity with Software Development roles
Experience managing a high volume of accounts
Availability to travel 20% of the time
Native English speaker

Benefits

PTO, parental leave, and other special leaves.
Healthcare coverage (Vision and Dental).
Life Insurance.
401K Plan.

Company

BairesDev

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BairesDev is your partner for precise, rapid outsourced software development.

Funding

Current Stage
Late Stage

Leadership Team

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Nacho De Marco
Co-Founder & CEO
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Fernando Galano
Co-Founder & CSO
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Company data provided by crunchbase