Chase · 2 months ago
Trust & Security and Crisis Communications Senior Associate
237 Park Ave, New York, NY, 10017, US
Full-time
Onsite
Mid Level
$93K/yr - $145K/yr
3+ years expChase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. The Trust & Security and Crisis Communications Senior Associate will support proactive and reactive communications strategies related to fraud and scam prevention, payments, and issues management, collaborating closely with cross-functional partners.
BankingFinancial Services
Responsibilities
Support proactive media relations strategies to promote Chase’s leadership in trust and security, including pitching stories, and identifying opportunities for thought leadership
Support our issues management lead by crafting timely, clear, and effective communications for both internal and external audiences
Monitor and analyze media coverage across a range of topics, providing insights and recommendations to team members and stakeholders
Collaborate with cross-functional teams to gather information, assess reputational risks, and recommend communication approaches and messaging
Support the development of messaging, Q&As, press releases, and other materials for both proactive campaigns and reactive situations
Qualification
Required
3+ years of relevant external communications, public relations, or media relations experience in a complex, fast-paced, and publicly scrutinized environment
Proven ability to simplify complex issues and communicate them effectively to diverse audiences
Demonstrated experience managing both proactive PR campaigns and reactive issues management
Strong media relations skills, including pitching, relationship-building, and media monitoring
Experience working cross-functionally and collaborating with team members across different areas
Excellent verbal and written communication skills, with the ability to write quickly and clearly under pressure
Team player with a proactive attitude, entrepreneurial spirit, and a passion for protecting and enhancing the reputation of the firm
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
Recent News
2026-01-24
Small Business Trends
2026-01-18
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