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PharmaForce · 2 days ago

Product Analyst

United States

Full-time

Remote

Entry Level

1+ years exp

PharmaForce is a leading provider of innovative pharmacy solutions, specializing in 340B Third Party Administration and Pharmacy Benefit Management services. The Product Analyst is responsible for understanding customer problems and turning them into prioritized requirements, coordinating cross-functional activities involved in product development, and driving innovative solutions to market challenges.

BillingHealth CarePharmaceutical

Growth Opportunities

Responsibilities

Gather and prioritize product and customer requirements

Work with internal stakeholders to create buy-in, educate, respond to business needs, and prioritize new features and capabilities

Work with subject matter experts across the organization to understand business challenges, current capabilities and develop a robust product roadmap that anticipates business needs for new capabilities

Analyze customer data, including usability research findings, customer feedback and analytics data to better understand user needs

Constantly strive to improve assigned product area and recommend improvements to processes and measures based on experience

Develop an in-depth understanding of processes and technology, enabling a cross-functional perspective on product/process opportunities

Collaborate with the technical team to review development progress, demos, and ensuring ongoing progress of development work

Test new features in our testing environments and in our Production environments

Formulate release notes and send to users

Train/demo team members on new features/enhancements being released