Hallmark Global Solutions Ltd · 3 days ago
Lead Business Analyst – P&C Insurance Systems
United States
Contract
Remote
Lead/Staff
12+ years expHallmark Global Solutions Ltd is seeking a Lead Business Analyst for their Billing & Payments Platforms. The role involves analyzing complex business needs, managing projects, and ensuring alignment with business objectives while providing necessary support and training to stakeholders.
Cloud ComputingIT InfrastructureIT ManagementManagement Consulting
No H1B
Hiring Manager
Naveen HGS
Responsibilities
Production Support （initial focus） clean up and new incident handling, Jira/Service Now ticket management, and reconciliation correction coordination
Analyze complex business needs and processes, document detailed requirements, assess feasibility/costs, and recommend optimal solutions based on performance analysis and industry research
Lead and manage projects, coordinate cross-functional activities, and drive problem resolution to meet customer expectations
Design and oversee release testing (test strategies, cases, monitoring) and review/approve system behavior to ensure alignment with business objectives
Communicate and train stakeholders （internal and external）, prepare user documentation and communication plans, and provide technical/user support as needed
Qualification
Required
12+ years' experience as a Business Analyst, Product Analyst, Technical Analyst, Systems Analyst, or similar role; experience in P&C billing, payments, policy integration, or finance systems preferred
Proven ability to write clear requirements, user stories, and acceptance criteria
Experience supporting cross functional delivery with engineering and operations (requirements to deployment)
Strong analytical skills with experience using data to inform priorities and measure outcomes (SQL, Excel, or BI tools)
Excellent written and verbal communication skills; comfortable engaging stakeholders at multiple levels
Familiarity with Agile practices and backlog management
Preferred
Experience with legacy system rationalization, migration planning, or integration mapping
Knowledge of insurance billing platforms or payments integrations (OneInc, CollectOne, Adyen)
Company
Hallmark Global Solutions Ltd
Hallmark Global Solutions is established in the year 2002, Hallmark Global Solutions has an exceptional track record of transcending the core operations of its clients and helping them meet their ever-evolving market needs.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase