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Greystar · 3 days ago

Service Supervisor - Downtown Portland

City Office Portland, Portland, OR

Full-time

Onsite

Mid Level

$32/hr - $36/hr

Greystar is a leading global real estate platform specializing in property management and development. The Service Supervisor role involves overseeing technical and mechanical work to ensure the community's buildings and amenities meet cleanliness, safety, and functionality standards.

Property ManagementPropTech

Comp. & Benefits

Responsibilities

Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements

Qualification

Property management maintenanceEPA certifications Type IIICustomer service skillsMathematical skillsProperty management system experienceLogical thinkingHand tools proficiencyPower tools proficiencyInterpersonal communication

Required

High school diploma, GED, or related experience and training

Experience in property management maintenance, other building maintenance, or related trade

Incumbents must provide own hand tools unless prohibited by State law and must be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment and measuring devices

Ability to apply principles of logical thinking to define and correct problems

Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts, respond courteously to questions and requests, and stay calm when addressing and resolving customer problems

Ability to read, write, and communicate effectively to represent company management in a support capacity, act as first point of contact for internal team members and external visitors to the Company, and answer questions related to department operating policies

Proficiency in internet, word processing, spreadsheet, and database management programs in order to maintain records of information and develop and provide information for manager's use

Mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions in order to review and complete various financial, administrative, and legal documents

Incumbents must have EPA certifications Type I and II or Universal if position requires working on a sealed HVAC system to test system pressures, handle refrigerants, etc

Incumbents must have all certifications as required by State and Local jurisdictions

Incumbents must have valid driver's license to operate a golf cart on property

Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas

Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet)

Job demands may require incumbents to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance

Local, routine travel may be required to attend business meetings, training programs, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position

Incumbents must be able to work a flexible work schedule, which includes taking 'call' during evenings, weekends, and holidays

Benefits

Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.

Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.

For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.

6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).

401(k) with Company Match up to 6% of pay after 6 months of service.

Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).

Employee Assistance Program.

Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.

Charitable giving program and benefits.