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EOS · 1 day ago

Field Service Engineer

Novi, MI

Full-time

Onsite

Entry, Mid Level

2+ years exp

EOS is a company focused on accelerating the world’s transition to Responsible Manufacturing through industrial 3D printing technology. They are seeking an experienced Field Service Engineer to provide service and support during field visits for customer equipment, ensuring installation, maintenance, and troubleshooting for optimal customer satisfaction.

3D PrintingConsultingManufacturing

Responsibilities

Installation of equipment at customer’s facility to ensure full functionality according to EOS specifications

Provide on-site technical/remote assistance to help troubleshoot and repair equipment

Perform preventive maintenance procedures for customer’s equipment within the scheduled time

Timely, accurate submission of all service documentation according to EOS procedures and guidelines

Cooperate in projects such as training, documentation, and exhibition installations

Work closely with 2nd Level Support to ensure local install base is maintained to company standards

Communicate and maintain service records and field service reports

Manage EOS service tools and spare parts inventory to ensure accurate inventory of assigned company assets

Qualification

Industrial equipment servicingElectrical engineering certificationAdditive manufacturing experienceIndustrial lasers knowledgeAxis motion systems knowledgeTechnical troubleshootingPC configurationMS Office proficiencyCommunication skillsTeamwork ability