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Travers Mechanical · 1 day ago

Service Technician II

Albuquerque, NM

Full-time

Onsite

Mid Level

3+ years exp

Travers Mechanical is seeking a Service Technician II who is skilled in maintaining and servicing commercial grade HVAC equipment. The role involves troubleshooting a wide range of HVAC systems, ensuring high standards of safety, and providing exceptional customer service while documenting work accurately.

Facilities Services

Responsibilities

Service a wide range of equipment using various troubleshooting techniques for all sizes of commercial package units, water source heat pumps, mini-splits, and/or VRF systems

Assist, when needed, in the service of chillers, boilers, control valves, and cooling towers on supervised projects

Uses cutting edge software and technology, along with a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units

Provide all information from each service call to the dispatcher before leaving job site and document work by accurately completing paperwork and maintaining files

Continually enforces safety to the highest standards and maintains security and accountability of company issued and procured assets by recording use, wear and conditions

Displays team effort and dedication to customer by maintaining flexibility to work overtime, on-call rotation and weekends as the business requires, including occasional overnight stays

Take an active role to ensure a level of customer satisfaction that is above and beyond customer expectations

On a rotational basis, be available to work weekends and evenings for emergency service needs of our customers

Must have a good driving record and possess a valid driver's license and EPA license

Ability to frequently lift 30lbs and occasionally lift 50lbs

Must be able to pass a background check and drug test

Qualification

EPA certificationHVAC service experienceTroubleshooting techniquesCommercial HVAC equipmentCustomer satisfaction

Required

EPA certification

more than 3 years' experience in the field of HVAC service and repair

qualified and skilled in maintaining and servicing commercial grade HVAC equipment including but not limited to unitary products up to 50-ton package units, boilers, and heat exchangers without supervision

experience with a wide range of equipment using various troubleshooting techniques for all sizes of commercial package units, water source heat pumps, mini-splits, and/or VRF systems

ability to assist in the service of chillers, boilers, control valves, and cooling towers on supervised projects

uses cutting edge software and technology, along with a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units

provide all information from each service call to the dispatcher before leaving job site and document work by accurately completing paperwork and maintaining files

continually enforces safety to the highest standards and maintains security and accountability of company issued and procured assets by recording use, wear and conditions

displays team effort and dedication to customer by maintaining flexibility to work overtime, on-call rotation and weekends as the business requires, including occasional overnight stays

take an active role to ensure a level of customer satisfaction that is above and beyond customer expectations

be available to work weekends and evenings for emergency service needs of customers on a rotational basis

good driving record and possess a valid driver's license and EPA license

ability to frequently lift 30lbs and occasionally lift 50lbs

must be able to pass a background check and drug test