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RR Donnelley · 1 day ago

Executive Assistant

Columbus, OH

Full-time

Hybrid

Senior Level

$29.92/hr - $31.50/hr

5+ years exp

RR Donnelley is a global business support services company with over 200 years of experience. They are seeking an Executive Assistant to provide skilled administrative support, manage complex calendars and travel arrangements, and ensure efficient communication on behalf of executives.

Marketing & Advertising

H1B Sponsor Likely

Responsibilities

Perform work in administrative support, including, but not limited to, answering phone lines, providing customer service, editing/transcribing documents, data entry for expenses/time/invoices/other, creating reservations/scheduling (meetings, conference rooms, A/V, hospitality, travel, concierge)

Oversight for confidential company information including but not limited to corporate credit card information, P-cards, employee and client distribution lists, prospective and current employee information etc

Complex calendar and meeting coordination including ability to make decisions on behalf of supported professional

Complex travel bookings including ability to accurately plan multi-leg international trips

Communicate and/or respond in effective and professional manner on behalf of supported professional

Utilize appropriate logs and/or tracking software for all administrative support work

Ensure that job tickets are properly filled out before beginning work

Thoroughly assess job requests and ensure appropriate completion of job tasks throughout task lifecycle

Communicate with team members, lead, supervisor or client supervisor or client on job or deadline issues

Meet contracted deadlines for accepting, completing, and delivering all work

Troubleshoot basic equipment problems

Assist in developing training plans and process maps for the administrative operation

Deliver training plans to a team of Admins

Serve as a subject matter expert and resource for junior employees

Interact with clients in person, over the phone, via video or electronically in a professional and knowledgeable manner

Prioritize workflow and efficiently multi-task

Performs Quality Assurance on own work and work of others

Answer telephone, emails, and place service calls when needed

Use equipment and supplies in a cost-efficient manner

Help to foster a proactive environment of continuous service enhancement and relationship building with the client

Adhere to Williams Lea policies in addition to client site policies

Qualification

Calendar managementMS OfficeTravel arrangementsConfidential information handlingCustomer serviceOrganizational skillsProblem-solvingCommunication skills

Required

5+ years' experience supporting at the executive level in a professional organization, preferably in the legal or banking industry; or experience performing administrative duties for a Williams Lea client operation for a minimum of (3) years or more. Formal education and/or training may be considered in lieu of experience

Excellent calendar management experience and skills, including the coordination of complex executive meetings

Advanced in the use of MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skills; able to technically troubleshoot applicable software specific to the business/client

Familiar with other software programs for providing administrative support

Ability to interact well with all levels of management

Able to be trusted with highly sensitive and confidential information and handle with professionalism and discretion

Strong attention to detail; able to work on multiple projects simultaneously with little to no errors

Must have excellent organizational skills

Must be able to meet deadlines and complete all projects in a timely manner and maintain professionalism and composure when working with immediate deadlines

Able to exercise good judgment to make decisions that conform to business needs and policy

Good problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory level

Ability to effectively work independently with strong decision-making abilities with minimal supervision as well as the ability to work collaboratively as part of a team

Ability to work in a fast-paced, high volume environment with efficient and effective multi-tasking skills

Ability to communicate professionally both verbally and in writing

Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions

Must be self-motivated with a positive attitude while remaining flexible, proactive, resourceful and efficient

Proven customer service skills are required to create, maintain, and enhance customer relationships

Preferred

Associate degree or advanced degree preferred. Commensurate experience may be considered in lieu of education, based upon candidate's overall employment history

Previous experience scheduling travel arrangement strongly preferred

Previous experience providing administrative support at the executive level preferred

Company

RR Donnelley

Glassdoor3.4

RRD provides a complete portfolio of marketing, packaging, print and business services to the world’s most respected brands, including 91% of the Fortune 100.

Founded in 1864

Chicago, Illinois, US

10001+ employees

http://www.rrd.com

H1B Sponsorship

RR Donnelley has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (2)

2023 (16)

2022 (14)

2021 (6)

2020 (14)