Apply on Employer Site

Marsh McLennan Agency · 1 day ago

Client Service Manager - Business Insurance

Minneapolis, MN

Full-time

Hybrid

Mid, Senior Level

$65K/yr - $120K/yr

7+ years exp

Marsh McLennan Agency (MMA) is a leading provider of business insurance and other insurance solutions. The Client Service Manager will work closely with various teams to achieve targets in revenue growth and operational efficiency while assisting in the development and auditing of processes and procedures.

Employee BenefitsHealth CareInsuranceRetirement

Growth Opportunities

Responsibilities

Work closely with the service team, sales team, and MN/WI BI leadership team to achieve best practice targets in the areas of revenue growth, operations efficiency, legal/compliance, as well as project leadership

Partner with MN/WI BI leadership to execute department objectives in alignment with overall business strategies and objectives

Assist all Business Insurance department managers with the development and auditing of processes & procedures

Assist with onboarding/training of new and existing colleagues

Qualification

Business insurance knowledgeOrganizational skillsCommunication skillsChange managementInterpersonal skillsDetail-orientedTime managementTeam management experience

Required

Bachelor's degree in related field or 7 years' insurance experience, including knowledge of business insurance lines for sales, service, or underwriting perspective required

Must be detail-oriented with excellent organizational and time management skills

Good interpersonal skills and a high sense of urgency

Excellent written and verbal communication (public speaking required)

Prior success and experience in managing change in a fast-paced environment

Ability to effectively build and maintain positive working relationships with management and peers

Preferred

Previous team management experience preferred

Benefits

Generous time off, including personal and volunteering

Tuition reimbursement and professional development opportunities

Hybrid work

Charitable contribution match programs

Stock purchase opportunities

Health and welfare benefits

Tuition assistance

401K savings and other retirement programs

Employee assistance programs

Company

Marsh McLennan Agency

Glassdoor4.4

Marsh McLennan is an insurance company that provides business insurance, employee benefits, and private client insurance solutions. It is a sub-organization of Marsh & McLennan.

Founded in 2003

White Plains, New York, USA

10001+ employees