iCore · 4 days ago
Patient Billing Specialist BOS
iCore is a company that provides responsive dental billing services for a highly regulated healthcare environment. They are seeking a Patient Billing Specialist responsible for reviewing patient accounts, generating statements, and ensuring accurate tracking of patient balances to support revenue integrity.
Computer Software
Responsibilities
Review patient and guarantor ledgers to identify valid outstanding balances
Audit account activity to ensure balances are accurate prior to billing
Understand and apply correct guarantor relationships when billing patients
Generate patient statements with correct balances and patient names listed under the appropriate guarantor
Send statements according to established billing cycles and timelines
Ensure statements are accurate and compliant with billing guidelines
Pull patient billing and aging reports as assigned
Organize daily work using spreadsheets and balance sheets
Track accounts reviewed, statements sent, and balances worked
Document detailed notes within patient ledgers for all billing activity
Track patient balances resolved, adjusted, or cleared
Identify discrepancies or posting issues requiring correction or escalation
Follow SOPs for resolution and internal communication
Maintain daily tracking of:
Patient accounts reviewed
Statements generated and sent
Balances worked and resolved
Maintain accurate balance sheets and billing logs
Participate in weekly reporting on:
Total statements sent
Accounts reviewed
Dollar amount of patient balances resolved
Outstanding patient AR trends
Qualification
Required
1–2+ years of dental billing experience (patient billing, AR, or front office with billing responsibilities)
Hands-on experience with dental practice management software (Dentrix, Open Dental, Eaglesoft, or similar)
Strong understanding of patient and guarantor relationships
Strong understanding of dental ledgers and account histories
Strong understanding of statements, balances, and adjustments
Experience pulling reports and maintaining spreadsheets (Excel or Google Sheets)
Strong documentation, organization, and time-management skills
Ability to work independently and meet daily productivity expectations
Company
iCore
iCore empowers healthcare teams nationwide with secure, data-driven technology that simplifies administration, accelerates revenue, and enhances patient care.