Xsell Resources ยท 1 day ago
Senior Technical Business Analyst
Hartford, CT
Full-time
Hybrid
Senior Level
7+ years expXsell Resources is seeking Senior Technical Business Analysts for their Fortune 5 Healthcare client. The role involves collaborating with stakeholders to refine features, documenting technical requirements, and ensuring the technical feasibility of conversation flows.
ConsultingInformation Technology
No H1B
Hiring Manager
Savitha N.
Responsibilities
Participating in feature refinement sessions with key stakeholders to ensure the specified needs are clearly articulated, identify gaps, and propose adjustments as needed
Documenting API/data interface/technical requirements
Collaborating with Conversation Designers to depict the Conversation flow including technical logic, such as API calls, KPIs, technical notes, etc
Ensure conversation flows adhere to technical feasibility and system constraints
Qualification
Required
10+ years of experience as a Technical Business Analyst specializing in software application delivery
Proven ability to work as an engaged team member, demonstrating critical thinking, proactive communication, and active contribution to team objectives
Exceptional written and verbal communication skills for clear and effective stakeholder engagement
Hands-on experience with large-scale Agile programs, including 3-month planning cycles and 2-week sprint execution
Strong capability to collaborate with cross-functional stakeholders, including Product Managers, Engineering Leads, and Business Operations Leads
Expertise in leading and contributing to epic and feature discovery and refinement sessions, identifying requirements and gaps
Ability to independently determine next steps and drive work forward to meet objectives
Skilled in creating process and data flow diagrams to support technical and business requirements
Proficient in communicating effectively with developers and IT teams to ensure alignment and clarity
Demonstrated ability to produce and maintain high-quality documentation for technical and business processes
Experience in developing and maintaining field-level mapping spreadsheets and related documentation
Foundational understanding of programming concepts and strong knowledge of API usage, documentation standards, data formats, testing tools, and implementation practices
7+ years professional experience in the software industry, in a Technical Business Analyst role
Proficient with process flow software such as LucidChart and/or Visio
Knowledge of API interfaces required to support conversational dialog
Experience with API integration tools such as Postman or Swagger or similar tools
Highly motivated, independent worker with a pulse on industry trends and best practices
Excellent written and verbal communication skills
Ability to work collaboratively in a highly matrixed environment
Bachelor's degree in Computer Science, Software Engineering, Information Technology, or equivalent combination of education and experience
Preferred
Beginner-level certifications in Artificial Intelligence / Agentic AI
Prior experience in Secure Messaging
Experience with building AI Agents
Experience as a Business or Information Architect
Proven track record of designing and implementing conversational AI solutions, preferably in a large-scale (healthcare, media, technology) enterprise environment
Experience with scaled agile (SAFe) methodology
Company
Xsell Resources
Xsell Resources specializes in the placement of contract, contract to direct and permanent IT professionals that include Project/Program Managers, Business Analysts, QA/Test, Developers/Programmers and Infrastructure professionals.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase