Sira Consulting, an Inc 5000 company ยท 1 day ago
UCAAS Ringcentral Analyst
United States
Contract
Remote
Entry, Mid LevelSira Consulting, an Inc 5000 company, is seeking a UCaaS Ringcentral Analyst. The role involves conducting discovery sessions to gather requirements, documenting configurations, and supporting migration planning for RingCentral projects.
ContentMobile AppsTrainingWeb Design
Hiring Manager
Swapnil Sagar
Responsibilities
Conduct discovery sessions with internal teams to gather requirements and assess current RC/RC Contact Center configurations
Document call flows, auto attendants, user profiles, integration, and API dependencies
Review and complete Business Requirements Documents, Letters of Agency, and user upload templates
Collaborate with RingCentral project managers to define migration scope, timelines, and resource needs
Identify risks and dependencies, and propose mitigation strategies
Assist in porting number coordination and user provisioning
Serve as the point of contact for discovery-related communications between Assured Partners
Coordinate with Contact Center administrators, IT support engineers, and API owners to ensure readiness
Maintain status reports and discovery logs
Provide regular updates to project leadership and escalate blockers as needed
Qualification
Required
Strong understanding of RingCentral MVP, Contact Center platforms and Microsoft Teams Phone
Experience with UCaaS migrations into Microsoft Teams, including number porting, call flow mapping, and user provisioning
Excellent documentation and communication skills
Familiarity with API integrations and enterprise telephony environments
Proficient in engaging with multiple team members and prioritizing effectively
Company
Sira Consulting, an Inc 5000 company
SiRA Consulting is a Certified MBE consulting company that was founded in 2012.
Founded in 2012
201-500 employees
H1B Sponsorship
Sira Consulting, an Inc 5000 company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (50)
2023 (42)
2022 (63)
2021 (86)
2020 (70)
Funding
Current Stage
Growth StageCompany data provided by crunchbase