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CertaSite · 5 days ago

Route Sales & Service Technician Level I

Rimersburg, PA

Full-time

Onsite

New Grad, Entry Level

$21/hr - $21/hr

0+ years exp

CertaSite is a fast-growing fire protection and life safety company. They are seeking a Route Sales & Service Technician Level I who will perform inspections, testing, service, and repairs on fire safety products while ensuring compliance with safety standards. The role involves maintaining customer relationships and documenting all work performed.

Public Safety

No H1B

Responsibilities

Perform inspection, testing, service, and repairs as required for fire extinguishers, exit/emergency lights, and general life safety products

Learn pre-engineered suppression systems, such as six-year maintenance, hydrotest, recharge, battery replacement, bulb replacement and other services and repairs as mandated by Standards and codes, manufacturers requirements, federal, state and local ordinances, and procedures, customer requirements, and expectations and requirements of company

Troubleshoot and perform service and repair of fire extinguishers, exit/emergency lights, and kitchen hood suppression systems

Record and document all inspections, repairs, discrepancies, and recommendations either electronically or manually

Maintain a good positive relationship with the customer and pass on information to the appropriate personnel for follow up, quotes, questions, or concerns

Maintain vehicle in clean and orderly fashion. Keep vehicle stocked with parts, equipment, and supplies, necessary to perform the job

Maintain equipment and tools necessary to safely perform job

Evaluate customer site for additional equipment and services that customer may require

Work in compliance with the Company's safety program

Discuss deficiencies noted with customer, explaining the problem and its resolution

There may be situations which require work on nights, weekends, and/or holidays. For some locations, these demands will be more frequent or required than others

Must be comfortable with heights, working on ladders or lifts, or in confined spaces

Qualification

Fire protection experienceBasic math skillsComputer proficiencyKitchen hood systemsCustomer relationship skillsTroubleshooting skills

Required

90 days of experience training on or working a route in fire protection with a concentration in extinguishers, e-lights, and general life safety products

Must possess the ability to calculate basic math including fractions, decimals and percentages

Must possess the knowledge and ability to understand and operate basic computer functions, operating systems and software applications such as Windows, Word, Apple IOS, Android and Outlook. In addition, required to learn and use industry specific devices and software

Must currently have a valid U.S. driver's license

Preferred

90 days – 1 year of experience training on or working a route in fire protection with a concentration in extinguishers, e-lights, and general life safety products

Training and experience working on kitchen hood and pre-engineered suppression systems