Morgan Properties · 1 day ago
Resident Service Coordinator
Fort Wayne, IN, USA
Full-time
Onsite
Mid Level
$19/hr - $22/hr
3+ years expMorgan Properties is seeking a dedicated Resident Service Coordinator to join their team. This role involves assisting in the general operation of the property and coordinating resident services while ensuring compliance with management policies and resident retention programs.
Property ManagementReal EstateResidential
Responsibilities
Plan and organize resident events
Respond to Resident Feedback within 24 hours through the Resident Feedback system on mprop.net
Record all resident correspondence in Yardi
Complete weekly property inspections with specific focus on resident balconies/patios and amenities
Inspect apartments as needed
Responsible for resident files which include but not limited to renewals and resident retention programs, resident follow up including letters, requests, concerns, and lease changes
Performs all activities related to in-house transfers, adding and removing roommates and lease renewals
Prepare renewal letters for delivery to residents
Back up to and assist the Property Manager and Assistant Property Manager on the flow of all paperwork and verifications
Assist with filing and maintain the filing system
Assist the Property Manager and Assistant Property Manager with any requested work to be done on the property
Provide direct input in setting the agenda for weekly and monthly staff meetings
Adheres to federal and state Fair Housing Laws as well as all company policies
Qualification
Required
Bachelor's degree (B. A.) from four-year College or university; or three to five years related experience and/or training; or equivalent combination of education and experience
Sales and/or Customer Service training
Excellent communication, interpersonal, and problem-solving skills
Proficiency in software applications, smartphones, and reporting/analysis tools
Benefits
20% Rent Discount
New move in and renewals commissions
$300 Morgan Essentials – paid quarterly
Employee referral payment program (as much as $750)
Education/Tuition Reimbursement Program
Medical, Dental, and Vision benefits
Life/AD&D Insurance
Long and short-term disability
Retirement Plan - 401(k) Plan with company match
Generous paid time off, including 10 holidays per year and sick leave
Employee Assistance Program
Additional employee discounts available!
Company
Morgan Properties
Morgan Properties is a property management company that offers housing services.
Founded in 1985King Of Prussia, Pennsylvania, USA
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Marina Dikos
SVP and Chief Accounting Officer
Michael Schecter
EVP, General Counsel and Chief Administrative Officer
Recent News
2025-11-19
Morningstar.com
2025-11-06
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