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Commerce Bank · 1 day ago

Wealth Management IRA Associate

MO - Kansas City Downtown/Plaza - Kansas City - KC Downtown Trust Building (922 Walnut) (64106)

Full-time

Onsite

Entry, Mid Level

$21.40/hr - $24.50/hr

2+ years exp

Commerce Bank is a leading provider of wealth management services, and they are seeking a Wealth Management IRA Associate. This role serves as the primary point of contact for Private Client Advisors, focusing on servicing and processing IRA transactions while ensuring compliance and building relationships.

BankingFinanceFinancial Services

Responsibilities

Build and maintain relationships with Private Client Advisors and ensure a timely, complete and accurate processing of IRA transactions

Deliver support and resolutions that meet goals of the advisors

Work closely with and provide customer service for Private Client Administrators to facilitate all distributions related to the IRA product offering

Receive notification from the Private Client Administrators along with the information needed to facilitate IRA distributions; process normal and premature distributions, distributions due to death, internal transfer distributions, and transfers to an outside custodian

Process state and federal withholding; ensure all compliance requirements have been met and all processing and coding is complete, timely, and accurate

Ensure appropriate controls are in place for all processes related to the IRA product offering; responsible for identifying accounts with clients reaching their required minimum distribution

Collaborate with the Private Client Advisors to mail Required Minimum Distribution (RMD) letters to the clients identified and reviewing reports to review accounts that have not satisfied their RMD; gather missing account information such as date of birth, date of death, and beneficiaries

Work closely with other members of the team to assist/backup during high volumes or absence

Perform other duties as assigned

Qualification

Basic knowledge of IRACustomer service skillsProcess improvementsMicrosoft Office proficiencyFinance knowledgeInvestment management experienceTrust industry knowledgeCISP certificationAttention to detailTeam playerCommunication skillsOrganizational skillsAdaptabilityMotivated self-starter

Required

Basic knowledge of the IRA field

Excellent customer service skills

Ability to resolve problems and identify and drive process improvements

Ability to thrive in a fast-paced team environment while maintaining a high level of accuracy

Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities

Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills

Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values

Intermediate level proficiency with Microsoft Word, Excel, Teams, and Outlook

Bachelor's degree in Finance or Accounting or equivalent combination of education and experience required