Business Analyst IT L2 jobs in United States
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Sharp Decisions ยท 1 day ago

Business Analyst IT L2

Sharp Decisions is seeking a Business Analyst for a client in a hybrid role. The main responsibilities include gathering and documenting business requirements for ServiceNow, supporting configuration tasks, and providing onsite support to project teams and end users.

B2BHuman ResourcesInformation TechnologyStaffing Agency
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Senior Management
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Responsibilities

Assist in gathering, documenting, and validating business requirements for ServiceNow modules and enhancements
Support configuration tasks within ServiceNow under the guidance of senior developers and architects
Help build and maintain basic workflows, forms, UI policies, and simple scripts
Participate in testing activities, including test case creation, execution, and defect tracking
Support data collection, data validation, and migration activities during regional rollouts
Provide onsite support to project teams and end users, including troubleshooting and issue triage
Assist with project documentation, training materials, and user guides

Qualification

ServiceNowServiceNow Certified System AdministratorAgile methodologiesEnterprise applicationsManufacturing experienceAutomotive experience

Required

Assist in gathering, documenting, and validating business requirements for ServiceNow modules and enhancements
Support configuration tasks within ServiceNow under the guidance of senior developers and architects
Help build and maintain basic workflows, forms, UI policies, and simple scripts
Participate in testing activities, including test case creation, execution, and defect tracking
Support data collection, data validation, and migration activities during regional rollouts
Provide onsite support to project teams and end users, including troubleshooting and issue triage
Assist with project documentation, training materials, and user guides

Preferred

ServiceNow Certified System Administrator (CSA) or progress toward certification
Experience supporting enterprise applications or participating in system rollouts
Exposure to Agile methodologies or project delivery frameworks
Experience in manufacturing or automotive environments is a plus

Company

Sharp Decisions

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Sharp Decisions is a staffing and recruiting company that offers technology and business staffing solutions.

Funding

Current Stage
Growth Stage

Leadership Team

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Karen Ross
CEO of Sharp Decisions
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Stuart Gottlieb
CFO/COO and Principal
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Company data provided by crunchbase