Northwestern Medicine · 1 day ago
Financial Assessor Patient Accounting
Chicago, IL
Full-time
Onsite
Entry Level
1+ years expNorthwestern Medicine is a leader in the healthcare industry, committed to providing a patient-first approach. The Financial Assessor Patient Accounting role is essential for ensuring timely and compliant management of patient accounts, including claim resolution and follow-up with third-party payers.
Emergency MedicineHealth CareHospitalMedicalNutritionRehabilitation
Responsibilities
Consistently meet the current productivity and quality standards in timely resolution of all claim edits, reporting of candidates for bill, outbound compliant claim submission, clinical documentation requirements and any other communication required (verbal or written) regarding claims ensuring timely filing of claims and clean, complete and accurate claims
Consistently meet or exceed productivity standards, targets, error ratios, and reporting requirements assigned by the Patient Accounting Lead Financial Assessor and Operations Coordinator
Timely follow-up and collection of third party payer receivables. Denials and Appeals follow-up including root cause analysis to reduce/prevent future denials while working to overturn denials for payment resolution
Compliant follow-up correspondence to third party payers regarding outstanding accounts receivables (i.e. Statements, letters, e-mails, faxes, portal mail, etc.)
Support the operations related to optimum third party accounts receivables (i.e. Managed Care, Commercial, Medicare, Medicaid, Replacement plans, Workers Compensations, Corporate Accounts, Research, and Specialty AR Accounts)
Perform daily, systematic reviews of work lists to ensure all accounts already to be worked are completed
Utilize Government, Commercial, and regulatory guidelines for collection of outstanding accounts. Recommend accounts for contractual or administrative write-off and provide appropriate justification and documentation
Practice HIPAA privacy standards and ensure compliance with patient health information privacy practices. Provide individual contribution to the overall team effort of achieving the department accounts receivable goals
Identify opportunities for customer, system and process improvement and submit to management
Follow the NMHC general Policy and Procedures, the Departmental Policy and Procedures, and any Emergency Preparedness Procedures. Follow Joint Commission and outside regulatory agencies mandated rules and procedures
Utilize assigned menus and pathways in the hospital mainframe system and report software application problems to the appropriate supervisor
Utilize assigned menus and pathways in external software applications and report software application problems to the appropriate supervisor
Utilize assigned computer hardware and report hardware problems to the appropriate supervisor
Participate in the testing for assigned software applications, including verification of field integrity
Assist the Patient Accounting Operational Coordinator and Patient Accounting Team Lead Financial Assessor with special projects and other duties as assigned, as necessary
Attend training and seminars as assigned and approved by the Patient Accounting Operations Coordinator
Demonstrate excellent customer service through oral and written communication in providing assistance/expertise to patients, authorized guarantors, and other external and internal contacts
Demonstrate proficient use of systems and execution of processes in all areas of responsibilities
Working knowledge of physician and facility billing and follow-up including understanding of insurance rules and regulations especially Medicare and Medicaid. Knowledge of HIPAA standards
Ability to perform mathematical calculations
Excellent communication skills when dealing with patients, families, public, co-workers, and professional offices. Basic knowledge of medical terminology and billing practices
Qualification
Required
High School diploma
One year related work experience or college degree
Ability to perform mathematical calculations
Basic knowledge of medical terminology and billing practices
Extensive experience and knowledge of PC applications, including Microsoft Office and Excel
Learn quickly and meet continuous timelines
Exhibit behaviors consistent with principles of excellent service
Preferred
Two or more years' college or college degree
Call center, telephone work experience or cash collections experience
Knowledge of Epic Systems
Two (2) years progressive work experience in a hospital/ physician billing or SBO environment
Detail-oriented, good organizational skills, and ability to be self-directed
Strong time management skills, managing multiple priorities and a heavy workload in a high-stress atmosphere
Flexibility to perform other tasks as needed in an active work environment with changing work needs
High-level problem solving, analytical, and investigational skills
Excellent internal/external customer service skills
Benefits
Tuition reimbursement
Loan forgiveness
401(k) matching
Lifecycle benefits
Company
Northwestern Medicine
Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine around a strategic vision to transform the future of health care.
10001+ employees
H1B Sponsorship
Northwestern Medicine has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (75)
2024 (66)
2023 (70)
2022 (78)
2021 (35)
2020 (39)
Funding
Current Stage
Late StageTotal Funding
$25M2018-06-26Grant· $25M
Leadership Team
Howard Chrisman, MD
President and CEO
John A. Orsini, CPA
Senior Vice President and Chief Financial Officer
Recent News
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