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ResortPass · 3 days ago

Growth Analyst

New York, NY

Full-time

Onsite

Mid Level

$150K/yr - $165K/yr

3+ years exp

ResortPass is redefining the hotel guest experience by offering day access to luxury hotel amenities. They are seeking a Growth Analyst to support data-driven decision making within the Marketing and Sales team, focusing on performance marketing, growth analytics, and customer retention strategies.

Gift CardHospitalityInternetLeisureLifestyleResortsTourismTravelTravel Accommodations

Responsibilities

Own recurring reporting across all marketing channels, working with channel owners to ensure they have the data they need to optimize and make decisions. Provide clear, actionable insights to the team, supporting weekly and monthly retrospectives and deep-dives on larger initiatives

Build and maintain dashboards that track funnel performance by market, CAC, ROAS, conversion rates, YoY growth by market and key segments (ie travelers vs locals), retention, etc. Support paid media planning through performance forecasts and scenario modeling. Analyze historical performance to identify efficiency and scale opportunities

Support customer LTV and retention reporting across cohorts, channels, and geographies

Identify and automate new predicative metrics or formats for reporting to support meeting and exceeding forecasts

Design and measure A/B tests across acquisition, landing pages, and lifecycle touchpoints. Help establish best practices for test measurement and performance evaluation

Conduct ad-hoc analyses to answer key growth questions (e.g. channel expansion, geo performance, retention drivers)

Develop frameworks and support analysis for new channel testing and understanding incrementality

Support business cases for new marketing initiatives, tools, and programs

Qualification

Growth analyticsPerformance marketingA/B testingSQLBI toolsStartup experienceMarketplaces experienceCommunication skillsOrganizational skillsDetail-oriented

Required

3–4+ years of experience in growth, marketing, product analytics or business operations

Experience in a high-growth, fast-paced startup environment

Strong experience analyzing paid marketing and lifecycle/retention performance data

Comfort working with both B2C and B2B marketing and sales metrics

Advanced Excel / Google Sheets skills; SQL and BI tools (e.g. Looker, Tableau, Mode) strongly preferred

Familiarity with experimentation and A/B test analysis

Ability to clearly communicate insights to marketing and sales teams

Highly organized, detail-oriented, and comfortable in a fast-paced environment

Preferred

Experience in marketplaces, travel, hospitality, or consumer internet businesses a plus!

Benefits

Health, Dental & Vision — We're deeply invested in the health and well-being of our team and are proud to contribute to the monthly premiums of these insurance plans.

Stock Option Plan — We offer employees the opportunity to become part-owners in our mission. Let’s redefine what it means to be a guest, together.

401k plan — Save for your future with a 410k plan offering.

Unlimited Paid Time Off (PTO) — Enjoy life away from work to be inspired and fully recharge with unlimited paid time off.

Annual ResortPass credit — Our mission is to bring delight and relaxation to people around the world; including our employees! Access private beaches, deluxe saunas, awesome pools, and much more with your annual credit.