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Randstad Digital Americas · 4 days ago

6 Contract Openings (1 & Done) - Annuities Support Specialist

West Des Moines, IA

Full-time, Contract

Onsite

New Grad, Entry Level

$20/hr - $25/hr

Randstad Digital Americas is a company focused on providing support in the financial services sector, and they are seeking an Annuities Support Specialist. The role involves assisting customers with their annuity portfolios, handling inquiries related to address changes, claims, and funding decisions in a call center environment.

Information Technology & Services

Responsibilities

Assisting customers "post-issue" (annuitants with an established policy), performing address changes, claims questions, change in funding decisions, assisting with tax inquiries and any other related tasks servicing an annuity. Call volume is roughly 50+ calls a day

Qualification

Call Center ExperienceCustomer Service

Required

Call Center Experience

Customer Service

8-5pm schedule

Education: Associates

Benefits

Medical

Prescription

Dental

Vision

AD&D

Life insurance offerings

Short-term disability

401K plan

Company

Randstad Digital Americas

Randstad Digital is a trusted digital enablement partner that facilitates accelerated transformation for businesses by providing global talent, capacity, and solutions across specialized domains.

Founded in 1984