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Grubhub · 5 days ago

Sr Analyst- Merchant Network Analytics

Chicago, IL

Full-time

Hybrid

Mid, Senior Level

$128K/yr - $128K/yr

3+ years exp

Grubhub is a leading online food ordering service that connects diners with local restaurants. The Senior Analyst will analyze complex data sets and provide actionable insights to drive business growth and support the Merchant Network team in optimizing performance and strategic initiatives.

E-CommerceFood and BeverageFood DeliveryMarketplace

No H1B

Responsibilities

Analyze Complex Data -Sets: Perform sophisticated analytics to understand critical drivers of business performance, including fraud prevention, customer care, and logistics operations. Leverage your analytical curiosity to proactively uncover data trends, anomalies, and other key insights that can help the company grow faster, reduce costs, and increase profitability

Build and Maintain Dashboard Ecosystems: Develop and manage a connected ecosystem of dashboards and reports across platforms such as Tableau and Redash. Ensure seamless integration and data consistency to support company-wide consumption

Support Cross-Functional Business Leaders: Collaborate with leaders to address business challenges, providing insightful analysis to help them understand the financial implications of their strategies and decisions. Present your findings and recommendations in clear, actionable formats, working with stakeholders to ensure that data-driven solutions are incorporated into business strategies. Influence key decisions with high-quality analysis and insights

Transform Business Requirements into Actionable Insights: Collaborate with cross-functional stakeholders to gather requirements and translate them into intuitive, data-driven dashboards and reporting solutions. Ensure outputs are tailored to drive strategic and operational decisions

Monitor and Report on KPIs: Take ownership of preparing, tracking, monitoring and communicating key performance indicators (KPIs) on a regular, recurring cadence. Investigate variances and anomalies, identify trends, and communicate findings to Leadership to inform strategic decision-making

Develop and Maintain Financial Models: Design and implement financial models to support key strategic initiatives across various departments. Provide data-driven insights that help guide decision-making related to resource allocation, cost optimization, and performance improvement

Maintain a Central Source of Truth: Establish, document, and maintain a “Source of Truth” for company-wide metrics. Drive consistency in metric definitions, data sources, and reporting methodologies across the organization

Drive Reporting Automation and Scalability: Identify opportunities to automate recurring reporting tasks and streamline dashboard creation. Build scalable reporting frameworks and reusable templates to support future business growth. Work to optimize reporting tools, dashboards, and data collection methods, ensuring that data presented to stakeholders is both accurate and timely

Drive Continuous Improvement: Look for opportunities to improve data processes, enhance reporting efficiency, and increase the overall impact of analytical outputs

Mentorship and Collaboration: Act as a mentor for junior analysts, helping them to refine their skills and grow within the role. Foster a collaborative environment where analytical best practices are shared across teams and departments

Stay Ahead of Market Trends: Stay informed about industry developments, competitor activities, and emerging technologies. Use this knowledge to refine analyses and make proactive recommendations that help the company stay competitive and innovative

Qualification

Data AnalysisDashboard DevelopmentSQLTableauFinancial ModelingPythonBusiness IntelligenceCommunication SkillsProblem-SolvingAttention to DetailAdaptability

Required

3-5 years of experience in a Data, Business Intelligence, or Analytics role

Proven track record of leading advanced data analyses and providing actionable insights that inform strategic business decisions

Demonstrated ability to develop impactful dashboards and reporting tools that drive business decision-making

Bachelor's degree in Business, Finance, Economics, Statistics, Mathematics, Data Analytics, Computer Science, or a related field

Advanced proficiency in data analysis tools such as Excel, SQL, and data visualization platforms (e.g., Tableau, Power BI)

Familiarity with data modeling, cleaning, and transformation best practices

Understanding of statistical concepts and techniques, including regression analysis, hypothesis testing, and forecasting

Comfortable balancing speed and accuracy while developing scalable reporting solutions

Experience with data cleaning, transformation, and analysis processes

Expertise in interpreting complex data sets and delivering clear, actionable insights

Ability to manage large-scale data projects, identify emerging trends, and provide recommendations that drive significant business impact

Strong sense of ownership over data quality, structure, and reporting consistency

Strong understanding of business strategy, financial modeling, and operational metrics

Ability to synthesize data into strategic recommendations that drive profitability, operational efficiency, and growth

Ability to frame analytical findings within a business context and influence decisions with data

Strong critical thinking and problem-solving abilities

Ability to lead and implement data-driven solutions to complex problems

Exceptional written and verbal communication abilities

Adept at presenting data insights to diverse audiences, including executive leadership

Proven ability to influence business decisions by translating complex data into accessible and actionable information for both technical and non-technical stakeholders

High level of precision and accuracy in data analysis

Ability to manage multiple tasks while maintaining a focus on quality and integrity

Ability to adapt quickly to changing business needs and drive continuous improvement with evolving data tools and analytics techniques

Agile mindset with a passion for continuous learning