Persona · 1 day ago
Field Product Engineer
San Francisco, CA
Full-time
Hybrid
Entry Level
1+ years expPersona is a configurable identity platform built for businesses in a digital-first world. As a Field Product Engineer, you will leverage your technical skills to address complex challenges, build relationships with customers, and collaborate with various teams to deliver impactful solutions.
Cyber SecurityFraud DetectionIdentity ManagementInformation TechnologySaaS
Responsibilities
Leverage your technical background to address complex business and technical challenges
Develop both business and customer-facing acumen while working directly with team members to deliver impactful solutions
Provide day-to-day support and work closely with product and engineering teams, acting as a vital bridge between technical and customer-facing functions
Own the end-to-end delivery of complex solutions, such as design, implementation, quality assurance, and deployment for customers
Collaborate with teams across the organization, including Product, Engineering, and Sales, gaining a broad understanding of how different functions work together
Partner with members of the Post-Sales & Sales teams to help solve problems and drive business results
Understand how to prioritize features and solutions that will help win new business from startups to Fortune 10 companies
Become an expert in Persona’s platform products and future offerings, and directly inform Persona’s product roadmap and go-to-market strategy
Serve as a technical advisor, helping craft solutions to business needs by leveraging the platform’s capabilities and industry best practices
Receive 1:1 mentorship directly from a member of the post-sales/sales team
Build relationships with Persona’s executives and develop the skills needed for a successful career in the tech industry
Qualification
Required
1-3 years of experience in a technical role (e.g., Software Engineer, Solutions Engineer)
A passion for learning and embracing new challenges
Strong interpersonal skills with a genuine desire to provide exceptional customer experiences
Ability to understand and manage the needs of others, and build an environment where others feel understood
Outstanding verbal and written communication skills to effectively convey complex concepts to different audiences
A demonstrated love for learning and adaptability to ambiguity, with eagerness to give and receive constructive and positive feedback
Willingness to travel up to 15% of the time for customer engagements
Benefits
Medical
Dental
Vision
3% 401(k) contribution
Unlimited PTO
Quarterly mental health days
Family planning benefits
Professional development stipend
Wellness benefits
Company
Persona
Persona is an identity verification and management platform that enables businesses to automate and streamline their verification processes.
201-500 employees
H1B Sponsorship
Persona has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (2)
2023 (1)
2022 (2)
2021 (1)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$417.5MKey Investors
Founders FundIndex VenturesCoatue
2025-04-30Series D· $200M
2021-09-15Series C· $150M
2021-05-04Series B· $50M
Leadership Team
Rick Song
Co-Founder & CEO
Charles Yeh
Co-Founder & CTO
Recent News
Index Ventures
2025-12-30
BiometricUpdate.com
2025-12-17
BiometricUpdate.com
2025-12-10
Company data provided by crunchbase