ClifyX ยท 1 week ago
Client Partner Healthcare Life Science Medtech
ClifyX is a company specializing in the Life Sciences and Healthcare sectors, and they are seeking a Client Partner to act as the primary point of contact for client leadership. The role involves building strategic relationships, advising on technology adoption, and ensuring the delivery of business outcomes while driving revenue growth and operational efficiency.
Responsibilities
Act as the primary point of contact for client leadership and key stakeholders at VP & CxO levels
Build and nurture long-term strategic relationships to understand business priorities, pain points, and growth opportunities
Serve as a trusted advisor to clients on technology adoption and transformation strategies in SAP
Translate client business objectives into actionable IT strategies and roadmaps
Align client offerings with client goals to maximize value realization
Identify opportunities for innovation across customer ERP areas with strong focus on AI / Gen AI
Ensure delivery of agreed business outcomes and track value realization metrics
Facilitate governance meetings, manage escalations, and ensure compliance with SLAs
Drive continuous improvement initiatives across service delivery and operations
Identify and qualify new business opportunities within existing accounts
Collaborate with sales and solution teams to develop proposals and win strategies
Achieve revenue targets through proactive engagement and strategic deal closures
Own the P&L for assigned accounts, ensuring revenue growth, profitability, and cost optimization
Develop and execute account plans with clear financial targets and growth strategies
Monitor financial performance, forecast revenue, and manage budgets effectively
Drive margin improvement through operational efficiency and value-based delivery
Stay abreast of emerging technologies and industry trends impacting MedTech
Be able to advise clients on regulatory compliance, risk management, and digital transformation strategies
Work closely with internal delivery teams, solution architects, and industry consultants to ensure seamless execution of delivery and services to the customer
Influence senior stakeholders and manage cross-functional teams in a global delivery model
Qualification
Required
Education: BE/BTech/ME/MTech/MBA or equivalent
Proven track record in business relationship management, account management, or consulting roles
Excellent communication, stakeholder management, and negotiation skills
Ability to manage complex engagements in a global delivery model
Strong Experience & Knowledge of SAP Technologies and Solutions. Prior hands-on technical/functional exposure and experience in SAP area preferred
Preferred
Understanding and experience of Life Sciences & Healthcare / MedTech domain preferred
Experience of managing the sales and growth of SAP portfolio with good track record of selling SAP solutions
Some exposure & experience of SAP ECC to S/4 Migration preferred; Familiarization of latest AI/ML solutions & initiatives