Ohio Industrial Commission · 1 week ago
Infrastructure Specialist 1- PN 20064758
Columbus, OH
Full-time
Onsite
Entry Level
$33.52/hr - $33.52/hr
1+ years expThe Ohio Industrial Commission is seeking a knowledgeable infrastructure specialist to join their Office of Information Technology. The successful candidate will be responsible for administering and supporting Microsoft operating systems, providing Tier II-III level customer support, and ensuring system security and compliance with IT policies.
Government Administration
Responsibilities
Installs, maintains, configures, upgrades and/or administers hardware and/or software independently in workstation support, network administration, server administration, business continuity, information security, telecommunications and network connectivity, or SAN administration (i.e., single technology domain) where technical work requires specific knowledge to evaluate, select, adapt & modify standard procedures; devises new approaches to problems encountered
Utilizes vendor supplied and 3rd party utilities for monitoring
Diagnoses, analyzes and resolves issues for customer(s) in assigned single technology domain
Provides Tier II-III level customer support
Conducts performance tuning for hardware and/or software
Develops and maintains documentation
Promotes system security and awareness by adhering to the Agency’s and/ or State’s IT security policy(s) and standards
Develops and maintains adhoc utilities or reports to automate processes
Stays current regarding new technologies, standards and techniques
Receives orientation related to mentorship and applies as necessary (e.g., definition, purpose, strategies, and evaluation techniques)
Must conduct themselves professionally at all times and in accordance with the IC’s standards of customer service which require employees to act in a respectful and impartial manner while providing accurate information and timely issue resolution and abiding by the agency’s Confidential Personal Information Policy
Qualification
Required
Experience in administering and supporting Microsoft operating systems
Excellent analytical and problem-solving skills
36 mos. combined work experience in any combination of the following: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating a single technology domain including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting
Completion of associate core program in computer science or information systems; 18 mos. combined work experience in any combination of the following: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating a single technology domain including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting
Completion of undergraduate core program in computer science or information systems; 12 mos. combined work experience in any combination of the following: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating a single technology domain including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting
Equivalent of minimum class qualifications for employment noted above
Ability to conduct themselves professionally at all times and in accordance with the IC's standards of customer service
Adhere to the Agency's and/or State's IT security policy(s) and standards
Stays current regarding new technologies, standards and techniques
Company
Ohio Industrial Commission
The Ohio Industrial Commission provides a timely and impartial forum for appealing Ohio Bureau of Workers’ Compensation and self-insured employer decisions.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Sarah Perez
Chief Fiscal Officer
Tim Ward
Deputy Director - Chief Policy Officer
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