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NEOGOV · 1 day ago

Fiscal Analyst 1 | Payroll Helpdesk

Thurston County – Olympia, WA

Full-time

Hybrid

New Grad, Entry Level

$48K/yr - $65K/yr

Washington State Department of Transportation (WSDOT) is a multimodal organization with a global reputation for excellence. They are hiring a Fiscal Analyst 1 to support Payroll Helpdesk operations, providing customer service and support for payroll activities, assisting with payroll reports, and responding to employee inquiries.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

Responsibilities

Answer Payroll department main phone line and review/respond to the payroll Outlook email in-box inquiries

Assign Remedy tickets to the appropriate payroll staff using the Payroll Department Request Tracking Console. Utilizing HRMS, DOTtime, and ILINX perform Employment Security Department hour/wage verifications

Assist in receiving and maintaining employee payroll forms and records in the agency’s Enterprise Content Management (ECM) Portal, ILINX

Scan and validate employee payroll forms and records using ILINX imaging and workflow technologies

Index documents

Assist with ad hoc records requests. Assists in gathering data for data requests and audits

Prepare and distribute Payroll Journals to designated Region signers

Qualification

Payroll ProcessingData AnalysisMicrosoft ExcelFoundational Accounting KnowledgeAutomated Payroll SystemsAttention to DetailProblem-SolvingCommunication SkillsCustomer ServiceService-OrientedGovernment ExperienceRegulatory AwarenessGrowth Mindset

Required

Research Information - Experience in identifying, collecting and organizing data for review and analysis. Ability to research Collective Bargaining Agreements and other agencies policies, State Administrative and Accounting Manual, WSDOT Payroll and HR polices

Attention to Detail & Compliance - Ability to ensure accuracy, follow policies and maintain data integrity

Problem-Solving & Critical Thinking - Experience in researching inquiries and issues, seeking advice and, with authorization, implementing effective solutions

Skilled in Basic functions - Microsoft Excel, Word software programs, payroll processing system or equivalent

Communication & Customer Service - Ability to communicate effectively orally and in writing and work effectively with internal and external customers

Vision & Values - Experience contributing to a work environment that fosters a culture of respect and equal opportunity

Growth Mindset: Actively demonstrates a commitment to learning and growth

Service-Oriented: Takes action to meet the needs of others

Preferred

Foundational Accounting Knowledge: Demonstrated foundational knowledge of accounting principles, supported by post-secondary coursework in accounting or related experience

Payroll & Human Resources Operations: Demonstrated experience supporting payroll and/or human resources functions, including processing transactions, maintaining records, and responding to employee inquiries

Automated Payroll & Timekeeping Systems: Demonstrated ability to inquire, update, and maintain payroll and timekeeping data using automated systems such as HRMS, DOTtime, ILINX, TRAINS, or similar enterprise systems

Government Environment Experience: Experience working in a government or public-sector environment, with an understanding of applicable rules, controls, and administrative processes

Regulatory & Policy Awareness: Working knowledge of relevant RCWs and WACs, and the ability to apply department policies and procedures related to assigned payroll functions

Data Analysis & Reporting Tools: Demonstrated proficiency using Microsoft Excel, including advanced functions, to review, analyze, and support payroll or financial data

Benefits

Work-Life Balance – We offer flexible work schedules that allow you time for your life outside of this excellent opportunity.

Paid Leave – In addition to 12 paid holidays, full-time employees may earn up to 25 paid vacation days per year!

Tuition Assistance – Permanent employees have several options for assistance with education expenses, including tuition reimbursement programs, government discounts at participating colleges throughout the state, and eligibility for federal student loan forgiveness.

Plan For Your Future – WSDOT offers a comprehensive benefits package that includes a variety of healthcare options. Employees also have their choice of state retirement programs, and much more.

Insurance Benefits – Employees and their families are covered by medical (including vision), dental and basic life insurance.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

Retirement and Deferred Compensation – State Employees are members of the Washington Public Employees' Retirement System (PERS).

Employees also have the ability to participate in the Deferred Compensation Program (DCP).

Public Service Loan Forgiveness – If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness.

Holidays – Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Sick Leave – Full-time employees earn eight hours of sick leave per month.

Vacation (Annual Leave) – Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165.

Military Leave – Washington State supports members of the armed forces with 21 days paid military leave per year.

Bereavement Leave – Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave.