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MercyOne · 4 days ago

Receptionist/Scheduler- Neurosurgery Clinic

Des Moines, IA

Full-time

Onsite

Entry Level

1+ years exp

MercyOne is a leading health care provider dedicated to improving community health. They are seeking a Receptionist/Scheduler for their Neurosurgery Clinic, responsible for managing patient registration, scheduling procedures, and ensuring accurate communication within the business office.

Health CareHealth DiagnosticsHospitalMedicalNon ProfitPersonal HealthPrimary and Urgent Care

Responsibilities

Performing registration functions utilizing hospital/department policies, procedures and computer systems

Maintains a high degree of accuracy in collecting patient demographic, and insurance information from various sources (i.e., patient, physician offices and hospital personnel)

Collects brief patient history from scheduled patients

Manages all forms of communication for the Business Office (i.e., faxes, telephones, copiers, patients, visitors, staff and physician communication)

Schedules procedures for unit, accurately obtaining and documenting all required information received from physician office Scheduling staff

Maintains a detailed log of all scheduling transactions each day

Verifies the next day’s schedule with physician offices

Collaborates with Team Coordinator to rearrange schedule for optimal use of staff, equipment, rooms and physician time