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SpryPoint · 2 days ago

Director, Revenue Operations

United States

Full-time

Remote

Lead/Staff, Director/Executive

5+ years exp

SpryPoint is a high-growth software company revolutionizing how utilities serve their communities. The Director of Revenue Operations will be a strategic partner to the CRO and executive leadership, responsible for overseeing systems, processes, and analytics that ensure revenue predictability and performance.

ConsultingCustomer ServiceInformation TechnologyMobileSaaSSoftware

Growth Opportunities

Responsibilities

Own the end-to-end revenue forecasting methodology, while driving deal-level inspection rigor with Sales leadership

Improve forecast accuracy (quarterly and annual) by aligning Sales and Marketing on core metrics and delivering scalable KPI dashboards

Provide CRO and Board-ready insights that surface risks and tradeoffs and support Annual Operating Planning and budgeting

Develop and maintain quota, coverage, and capacity models that align with bookings targets and growth plans, while partnering with Sales and Client Success to optimize territory design, market segmentation, and account strategies

Model Sales, Solution Engineer and Proposal teams’ productivity, ramp curves, attrition risk, and hiring timing to inform resource planning and execution

Advise the CRO on territory designs, quota allocation, and stress-test bookings plans against capacity and operational constraints

Partner with Finance to track and analyze client acquisition cost, sales efficiency, deal mix, and long-term ARR quality, providing insights to guide pricing, discounting, and packaging strategies

Build and optimize scalable processes and tools, such as Deal Desk and CPQ, to drive operational efficiency and sustainable revenue growth

Lead enablement initiatives, onboarding, and GTM programs, while leveraging Sales and Marketing systems to improve outbound prospecting and team effectiveness

Own partner data architecture within Salesforce and track partner-sourced and partner-influenced pipeline and bookings

Provide alliance leadership with co-sell forecasting, ROI measurement, and performance insights

Enable data-driven decisions to optimize channel leverage, investments, and overall partner strategy

Track and report referenceable client availability by tier and product to inform growth opportunities

Support expansion and land-and-expand strategies using adoption and readiness signals

Close the loop between Sales, Professional Services, and Client Success to drive coordinated post-sale execution

Own revenue systems architecture (Salesforce and connected tools), ensuring data integrity, reporting consistency, and scalable GTM workflows

Continuously optimize opportunity-to-bookings processes and serve as the steward of a single source of truth for all revenue data

Qualification

SalesforceRevenue analyticsRevenue forecastingGTM efficiencySales OperationsData governanceAnalytical abilitiesExecutive communicationMultitaskingQuick learnerMicrosoft ExcelGoogle SheetsProblem solving