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Harte Hanks · 1 week ago

Business Development Representative

Plano, TX

Full-time

Onsite

Entry Level

1+ years exp

Harte Hanks is a leading global customer experience company that partners with clients to enhance their customer engagement through data-driven analytics and insights. They are seeking a Business Development Representative to engage with potential clients, generate leads, and support experienced Account Executives in filling their sales pipeline.

AdvertisingConsultingCustomer ServiceData VisualizationDirect MarketingMarketing

Responsibilities

Talk to a wide variety of new business contacts - including Owners, Managers and Senior Leaders

Cold call and prospect for leads to companies that could benefit from new solutions

Maintain email and phone conversation with warm prospects to determine the driving factor in the purchase decision

Partner with experienced Account Executives to help fill their pipeline

Become a product expert and learn strategies to communicate product value

Continually increasing product knowledge by working closely with Training Specialist and Product Development teams

Clearly communicate business decision drivers, costs, and benefits to showcase the product as a strategic advantage

Superior customer service, cold calling, and data entry skills

Strong over-the-phone communication and online presentation skills

Advocate for customers and prospects by building rapport to identify their key needs and determine possible solution-sets

Desire to think creatively and use problem-solving skills to assure customer satisfaction

Ability to multi-task, pay attention to detail and prioritize in a fast-paced environment

Intermediate to advanced experience navigating multiple windows to provide accurate information to end user (multiple screens recommended but not required)

Flexible attitude and demonstrated ability to hit targets and exceed expectations

Qualification

B2B sales experienceSalesforce.com CRMCommunication skillsMicrosoft Office SuiteProblem-solving skillsCustomer service skillsCold calling skillsData entry skillsMulti-tasking abilityOnline presentation skillsAttention to detail