Columbia University Irving Medical Center · 1 day ago
Quality & Systems Coordinator
Columbia University Irving Medical Center is a prominent healthcare institution, and they are seeking a Quality & Systems Coordinator to support both laboratory and administrative operations within the Division of Dermatopathology. The role involves collaborating with various managers to improve processes, ensure compliance, and provide training to staff.
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Responsibilities
Collaborate with the Dermatopathology Administrative Manager and Laboratory Manager to support process improvement projects that streamline workflows, reduce errors, and enhance quality and compliance within the Division of Dermatopathology
Prepare operational performance metrics and summaries in collaboration with the Associate Director to support data-driven decisions by leadership
Conduct quality assurance audits and error trend analysis to identify areas for improvement in documentation and workflow
Collaborate closely with the Laboratory Manager and Administrative Manager to ensure laboratory and administrative systems comply with internal policies and external regulatory requirements (CAP, CLIA, NYSDOH, and institutional standards) by maintaining up-to-date SOPs, monitoring workflow compliance, and documenting all LIS validation activities and configuration changes
Support internal and external audits by ensuring accurate records, system logs, and validation summaries are readily available for review
Assist with billing audits in collaboration with the Associate Director of Operations, Strategy, & Financial Analysis, ensuring workflows and documentation support compliance and optimal reimbursement
Review and revise existing documents on a defined cadence to maintain alignment with best practices and regulatory changes
Serve as an Epic Beaker superuser; provide training, mentorship, and at-the-elbow support to staff on system use and documentation standards
Train staff on compliance and quality control procedures and foster a culture of safety and compliance within the lab
Perform other related duties and responsibilities as assigned/requested
Qualification
Required
Bachelor's degree or equivalent in education and experience
Working knowledge/proficiency of Medical Terminology
Extensive knowledge of Epic Beaker
Candidate must demonstrate strong aptitude for detail, flexibility, adapt to change, and ability to work independently
Experience providing training and mentorship
Ability to work collaboratively with cross-functional teams and subject matter experts
Proficiency in creating and managing technical documentation and manuals
Strong analytical skills with the ability to perform quality assurance audits and error trend analysis
Must have excellent communication skills, interpersonal skills, and a strong ability to deescalate stressful situations
Basic proficiency in computer skills including, but not limited to, Electronic Health Systems, Microsoft Excel, Microsoft Word, email systems, etc
Must be a motivated individual with a positive mindset and exceptional work ethic
Preferred
1-2 years relevant experience in a similar role within a healthcare setting
Prior EMR experience
Company
Columbia University Irving Medical Center
Columbia University Irving Medical Center is a clinical and educational enterprise that offers medical, dental, and nursing services. It is a sub-organization of Columbia University.
H1B Sponsorship
Columbia University Irving Medical Center has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
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2025 (433)
2024 (353)
2023 (333)
2022 (370)
2021 (283)
2020 (221)
Funding
Current Stage
Late StageRecent News
2025-10-17
2025-10-06
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