California State Polytechnic University-Pomona · 3 days ago
Administrative Support Coordinator
Pomona, CA
Full-time
Onsite
Mid Level
$4,047/mo - $5,896/mo
4+ years expCalifornia State Polytechnic University-Pomona is dedicated to advancing knowledge in the humanities, social sciences, and performing arts. They are seeking an Administrative Support Coordinator to support the daily operations of the Student Success Center, manage student appointments, and provide administrative support for various student success services.
Higher Education
No H1B
Responsibilities
Supports the daily operations of the Student Success Center (the Center) and is the first point of contact for visiting students, faculty, and staff
Schedules student appointments and facilitates the Center's drop-in hours
Maintains contact with College faculty and staff regarding the operations of the Center
Interprets and implements University and College policies and procedures
Accurately answers questions regarding University and College policies and procedures
Creates or determines effective office policy and procedure where there may not be any
Responds professionally to personnel, mail, email, and telephone inquiries; collects, prepares, and distributes physical and digital correspondence
Acts as the college’s paycheck coordinator, collecting paychecks from payroll and distributing them to employees
Facilitates events hosted by the Center; maintains the Center's student-use space and closes classroom doors at the end of every week
Provides administrative and operational support for various student success services (e.g. outreach, first-year experience, new-student orientation, advising, graduation and retention initiatives)
Prepares and processes materials and maintains a database for these materials (e.g. academic forms, petitions, student data)
Assists with activities of various organizations and offices throughout campus
Provides administrative support for the Associate Dean of Academic Programs and Student Success- maintain the associate dean’s appointment calendar; and schedule meetings and appointments
Makes travel arrangements, including travel authorizations, transportation, lodging, conference registrations, and travel reimbursement requests
Provides administrative support to college committees related to Student Success, Curriculum, and Learning, Teaching, and Assessment
Schedules and confirms meeting rooms and accommodations
Independently retrieves and research information necessary to support the agenda for meetings and prepares and arranges meeting materials
Assists with compiling administrative reports; reviews materials for formatting and clarity; and performs other clerical and administrative duties as assigned by management
Promotes the digital presence of the Center through the creation of social media content, digital signage; maintains accurate and up-to-date information on the Center’s website
Promotes the physical presence of the Center through the creation of flyers, orientation materials, and resource guides, and maintains the Center's bulletin boards
Qualification
Required
High School Diploma/GED
Four (4) years of progressively responsible experience in general office clerical or secretarial work or the equivalent
Thorough, detailed knowledge of applicable university infrastructure, policies, and procedures
Thorough knowledge of English grammar, punctuation and spelling
Thorough knowledge of office systems and ability to use broader range of technology, systems, and software packages
Ability to independently handle multiple work unit priorities and projects
Ability to apply a variety of policies and procedures where specific guidelines may not exist
Working knowledge of budget policies and procedures
Ability to perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections
Ability to draft and compose correspondence and standard reports
Ability to handle effectively a broader range of interpersonal contacts including those at a higher level and those sensitive in nature
Preferred
A Bachelor's degree
Familiarity with the College of Letters, Arts, and Social Sciences
Experience in working in higher education (specifically, with students regarding academic advising and advising resources)
Company
California State Polytechnic University-Pomona
The official LinkedIn account of Cal Poly Pomona, the #1 polytechnic university for diversity and economic mobility. Here, you #BecomeByDoing. 🐎
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Winny Dong
Co-Founder and Faculty Director, Learn Through Discovery Initiative
Daniele LeCesne
Interim Exec Director & Special Advisor, University Advancement/Interim COO, CPP Philanthropic Fdtn
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