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Coast Central Credit Union · 1 day ago

System Administrator

McKinleyville, CA

Full-time

Onsite

Entry, Mid Level

$35.06/hr - $61.35/hr

2+ years exp

Coast Central Credit Union is a community-focused, member-owned financial institution dedicated to delivering exceptional service. The System Administrator role involves coordinating and performing analysis, implementation, and maintenance of the credit union's server systems, applications, and software to support organizational goals.

BankingFinancial ServicesInsuranceLending

Comp. & Benefits

Responsibilities

Administers, configures, and maintains Windows Server environments

Maintains, monitors, and troubleshoots Citrix XenApp/XenDesktop infrastructure

Deploys and manages virtual machines and resources using Microsoft Hyper-V

Configures, tests, deploys and supports new Windows Laptops, Desktops, and Windows Thin Client workstations in accordance with security and system build standards

Manages Active Directory, DNS, DHCP, and Group Policy Objects (GPOs)

Develops and maintains PowerShell scripts to automate routine tasks and system configurations

Troubleshoots, repairs, and works with vendors to support the credit union’s phone system operations including internal phone communications, Member Support Center phone systems, external phone connections, and company cell phones

Implements continuous improvement in credit union disaster recovery/business continuity systems as directed by I.S. leadership

Manages proactive system alert mechanisms such as Nagios, Text Message Alerts, third-party notices, and other systems designed to warn about lost service

Analyzes and monitors system capabilities to maximize uptime, reduce lost service time, and avoid outages

Identifies areas of I.S. and credit union inefficiency and makes recommendations for improvement

Serves as a consultant and information resource to users

Assists the Service Desk with support issues and escalated problems as needed

Ensures all system updates and programs are fully tested prior to moving to a live environment and in accordance with established credit union standards

Performs reviews and analysis of documentation on software updates and system releases

Audits systems and software for license compliance, security readiness, and vulnerability concerns as directed by management

Provides guidance and assistance to the Service Desk and supports other members of the Information Systems team

Travels to all Member Service Branches and department locations as needed to support installed systems and correct problems

Attends out-of-area training and seminars (requiring overnight stays) as appropriate

Able to work flexible hours, including nights, weekends, and holidays as assigned

Performs other duties as assigned

Qualification

Windows Server administrationActive DirectoryCitrix XenApp/XenDesktopMicrosoft Hyper-VPowerShell scriptingSQL ServerLinuxInterpersonal skillsTechnical documentationProblem-solvingCommunication skills

Required

Requires a college degree in Computer Science or related field or a combination of 2 to 4 years' equivalent experience and certifications

Requires knowledge and demonstrated experience in Windows System administration, including Windows Server, Windows Desktop operating systems, and Windows Domain operations

Experience with at least two of the following: Microsoft Server, Active Directory, SQL Server, Hyper V, Linux, Thin Clients, Citrix

As a direct contact person working closely with all levels of personnel, applicants, and outside vendors, must demonstrate excellent interpersonal skills and be able to communicate effectively both verbally and in writing with tact and professionalism

Understands and accurately responds to complex verbal and written communications with clear and accurate verbal and written responses

Operates, maintains and troubleshoots a variety of security hardware and software

Reads and comprehends technology and security manuals, instructions, correspondence and online documentation in support of current and new technology

Creates and edits technical documentation, providing understandable, grammatical and technically-accurate information for employees

Exercises mathematical and conceptual abilities in the development of cost/benefits analysis and other projects requiring abstract reasoning and judgment

Demonstrates a willingness and enthusiasm for learning and self-development