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Granite Telecommunications · 1 day ago

Relationship Development Associate

Addison, TX

Full-time

Onsite

Entry Level

1+ years exp

Granite Telecommunications is seeking a Relationship Development Sales Associate to manage a dedicated portfolio of customer accounts. This role focuses on proactive account management and strategic engagement with clients to increase revenue through upselling, requiring strong product knowledge and relationship-building skills.

Business DevelopmentFitnessTelecommunications

Responsibilities

Account Management: Serve as the primary contact for assigned accounts, providing support, insights, and solutions tailored to each client’s unique needs

Quarterly Account Reviews: Conduct in-depth, quarterly reviews with each assigned account to assess satisfaction, address needs, and explore new opportunities

Revenue Growth and Upselling: This is a quota-carrying role, with a focus on upselling our products exclusively to the existing client base. You’ll work toward revenue and commission targets by identifying upsell opportunities and presenting tailored solutions to clients

Executive-Level Engagement: Build relationships at the executive level to understand clients' strategic goals and align Granite’s products to meet those objectives effectively

Product Expertise: Develop in-depth knowledge of Granite’s full range of products to position and sell the best solutions for each client

Client Communication: Maintain consistent and proactive communication with clients to foster trust, offer assistance, and stay updated on any evolving needs or challenges

Strategic Account Planning: Create account plans to manage client growth, upsell potential, and identify areas for strengthening the client relationship

Qualification

Account ManagementExecutive-Level EngagementCRM ToolsSales ExperienceCommunication SkillsMicrosoft Office SuiteUnderstanding Client ChallengesOrganizational SkillsInterpersonal Skills