Senior Restaurant Manager- San Antonio Winery jobs in United States
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Riboli Family Wines · 1 day ago

Senior Restaurant Manager- San Antonio Winery

Riboli Family Wines is a family-owned winery known for its quality wines, and they are seeking a Senior Restaurant Manager to support operations at their San Antonio Winery location. The role involves managing day-to-day operations, developing training plans for staff, and ensuring guest satisfaction while upholding company standards.

ManufacturingRetailWine And SpiritsWinery

Responsibilities

Make high quality, action oriented, decisions that ensure the goals of the organization to move forward
Quickly identify opportunities and challenges while leading with care, resilience, resourcefulness, and integrity that instills confidence and trust
Work closely with upper management in executing comprehensive service goals and the development of people
Manage day-to-day operations, including running the floor, scheduling appropriately for the business demand, touching tables and help our employees to ensure we achieve a 100% guest satisfaction
Develop and implement operational strategies, policies, and procedures to improve productivity and performance while upholding policies that promote company culture and vision
Communicate with honesty, intention and transparency. Adapt approach and demeanor in real time to match the shifting demands of the team and the situation. Ensure that communication is clear and effective while building partnerships to work collaboratively
Lead by example coaching and training on proper execution of service standards and protocols
Develop training plan for new staff
Host quarterly training courses for staff to ensure they have extensive knowledge of the menu, wine list and service standards
Manage daily service & and communicate all company initiatives to the team
Ensure effective onboarding, professional development, performance management, and staff retention
Balance day-to-day operational and administrative responsibilities
Keep track of employees’ hours, recording and maintaining payroll data
Ensuring all end-of-day reporting & and cashouts are correctly completed
Inventory and ordering of supplies
Provide strong leadership to FOH departments
Problem-solving efficiently while adhering to company policies and county regulations
Ensure opening and closing of service for the day
Support with FOH administrative duties as needed
Collaborate with the wine shop and events team to plan, prepare and execute events and wine tastings to ensure success. Work together to streamline processes and enhance overall business operations
Ensure accountability by holding self and others accountable to meet commitments while fully understanding and exhibiting Riboli family hospitality mission, vision. Embodying San Antonio winery core values, while upholding service and quality standards with a sense of urgency

Qualification

Wine knowledgeRestaurant managementOperational strategiesMicrosoft OfficeManager ServSafe certifiedRBS/ABC certificateBilingual (Spanish/Italian)Communication skillsTime managementProblem solvingTeam playerEmotional intelligence

Required

Minimum 5 years of full-service restaurant manager experience, preferably in LA restaurants
Comfortable with BOH standards and operations
Excellent oral and written communication skills and proficient in Microsoft Office, Micros Oracle
Strong time-management skills and an ability to organize and coordinate multiple concurrent priorities
Strong ability to follow up and give clear feedback if needed
Ability to interact and collaborate with all functional levels and business areas
Develop and maintain strong working relationships with others
Strong relational skills and ability to anticipate needs
Flexible team player, willing to adapt to changes and unafraid of challenges
High level of emotional intelligence and ability to navigate complex situations
Self-starter, able to work in a space of ambiguity and evolving role and solutions oriented
Problem solver, resourceful, and able to find solutions independently
Passionate, willing to learn and grow
Able to work and manage a high volume, fast-paced environment while effectively prioritizing guest needs
Able to adapt and take directions well
Manager ServSafe certified
Must know the LA Department of Health codes relevant to food service
Valid RBS/ABC certificate
Proper grooming and professional appearance

Preferred

Experience preferred in opening new concept restaurants and streamlining operations
Proficient wine knowledge required, WSET, CSS, etc. is preferred
Hospitality/Management Degree is preferable but not required
Plus if Spanish or Italian speaking

Company

Riboli Family Wines

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Riboli Family Wines is a beverage manufacturer that produces a wide range of wines including well-known Italian wines.

Funding

Current Stage
Growth Stage

Leadership Team

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Steve Riboli
President & CEO
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Paul Roberts
Chief Commercial Officer (CCO)
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Company data provided by crunchbase