Kindling Culture Agency ยท 1 day ago
Internal Communication Specialist
Kindling Culture Agency is a creative services agency that helps organizations strengthen their cultures and engage their employees through strategic communications. The Communication Specialist will play a key role in discovering and representing clients' cultures through compelling content and collaboration with the creative team.
Responsibilities
Develop written content across multiple formats including video scripts, culture playbook materials, employer brand messaging, and internal communications
Transform interview-driven insights into compelling narratives that authentically represent organizational culture
Create content outlines, messaging frameworks, and communication toolkits
Ensure consistency in cultural messaging across internal and external touchpoints while adapting for different audiences and mediums
Conduct stakeholder interviews, employee interviews, and discovery sessions to uncover cultural themes, narratives, and organizational insights
Facilitate storyguiding conversations with employees and subject matter experts to gather authentic perspectives
Analyze interview transcripts and qualitative data to identify patterns, extract key themes, and surface compelling stories
Participate in strategic planning sessions with clients to develop comprehensive communication and engagement plans and create support documentation of strategies, creative briefs, and project frameworks
Lead client meetings focused on written content development including scripts, playbooks, and messaging frameworks
Provide exceptional client service and cultivate strong, trust-based relationships throughout project lifecycles
Maintain project timelines and deliverables within assigned areas of responsibility
Partner with Operations and project leads to ensure accurate project documentation and status updates
Collaborate with the creative team to translate insights into video narratives and visual storytelling
Qualification
Required
6-10 years of experience in corporate communications, internal communications, or agency communications strategy
Proven track record of developing and implementing employee engagement and communication strategies
Strong strategic thinking abilities with the skill to translate business objectives into communication plans
Excellent writing and editing skills, particularly in creating compelling narratives and video scripts
A working knowledge of the creative process
Understanding how to use AI as a collaborative tool while maintaining authentic voice and strategic thinking
Experience using AI to streamline project documentation and brief creation, as well as, synthesize research, analyze trends, and identify insights from large amounts of data
Knowledge of video production and have been part of a production
Outstanding client service skills and relationship-building abilities
Proficiency in project management tools and methodologies, in particular Workspace Apps (Sheets, Docs, Drive, etc.)
Strong presentation and facilitation skills
Preferred
Experience with employer branding and organizational culture initiatives
Background in video production or content creation
Familiarity with event planning and execution
Experience conducting interviews and working with subject matter experts
Knowledge of change management and internal communications best practices
Bachelor's degree in Communications, Public Relations, Marketing, Journalism, or related field
Benefits
We typically have a four-day work week.
We take a week-long summer break, and a 2-week winter break, generally coinciding with the holidays
An awesome team to collaborate with
We have an annual personal development allowance
We offer partial premium reimbursement for Health Benefits
We offer an IRA plan with employer contributions
Company
Kindling Culture Agency
Kindling Culture Agency partners with you to uncover your organization's authentic employee voice, the heart of your organization, and helps you reimagine the employee experience, creating a place where your people want, not just need, to work every day.