Switchboard Operator jobs in United States
cer-icon
Apply on Employer Site
company-logo

Park Nicollet Health Services ยท 4 days ago

Switchboard Operator

positionSt Louis Park, MN
timeFull-time
remoteOnsite
seniorityEntry Level
date1+ years exp

Park Nicollet Health Services is looking to hire a Switchboard Operator to join their switchboard team. The role involves providing prompt and effective responses to calls, routing them to appropriate departments, and assisting with emergency alerts and general inquiries.

Health CareMedical
check
H1B Sponsor Likelynote

Responsibilities

Responsible for providing prompt, courteous and effective response to all calls into Park Nicollet Health Services through the Switchboard
This includes routing calls to appropriate departments, providing patient information, paging on call physicians, code processing, and related communication services
This position will effectively prioritize response to a wide variety of routine, public service and emergency support calls, requiring various problem-solving techniques and judgment
The Switchboard Operator will respond to emergency alerts and alarms to activate proper response, and provide general assistance to colleagues, patients, visitors, and members

Qualification

Customer serviceMultitaskingCritical thinkingHealth Care knowledgeProblem-solvingEmotional composureCall center experienceSwitchboard experienceDetail-oriented

Required

Minimum 1 year client facing customer service required
Highly skilled in multitasking, detail-oriented, and possesses strong critical thinking and problem-solving abilities
Demonstrates excellent customer service skills and maintains emotional composure during emergencies

Preferred

Post-secondary education preferred
Call center or Switchboard experience preferred
Knowledge of Health Care industry; eagerness to take on projects and challenges

Benefits

Medical insurance
Dental insurance
A retirement program
Time away from work
Insurance options
Tuition reimbursement
An employee assistance program
Onsite clinic
Much more

Company

Park Nicollet Health Services

twittertwittertwitter
Glassdoor3.9
company-logo
Park Nicollet is an integrated care system that includes Methodist Hospital, Park Nicollet Clinic, Park Nicollet Foundation, Park Nicollet Institute and TRIA Orthopaedic Center.
location
Saint Paul, Minnesota, USA
people-size5001-10000 employees
web-link
http://www.parknicollet.com

H1B Sponsorship

Park Nicollet Health Services has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (2)
2021 (1)
2020 (1)

Funding

Current Stage
Late Stage
Total Funding
unknown
2012-08-30Acquired

Leadership Team

leader-logo
Blake Tranby-Laudahl, PharmD
HealthPartners Frauenshuh Cancer Center Pharmacist-In-Charge
linkedin
leader-logo
Christine Larson, SPHR, SHRM-SCP
Manager, Senior Human Resources Business Partner
linkedin
Company data provided by crunchbase