Bruker · 1 day ago
Field Service Engineer
San Francisco County, CA
Full-time
Onsite
Mid Level
$38.46/hr - $62.98/hr
3+ years expBruker is one of the world’s leading analytical instrumentation companies, providing advanced solutions in research and development. The Field Service Engineer is responsible for providing technical service and support on equipment, minimizing customer downtime, and enhancing revenue opportunities for Bruker Spatial Biology.
ChemicalLife ScienceManufacturingMedical
Responsibilities
Complete new equipment installations, preventative maintenance activities, and emergency repairs with proper supporting documentation in compliance with Quality Assurance procedures
Communicate with customers, both in person and via electronic means, in a way that instills confidence in both his/her ability and the capabilities of all Bruker Spatial Biology teams
Provide feedback to internal teams to address failure points and make system reliability improvements
Support the Field Applications team as needed to maximize equipment uptime and create a great customer experience
Assist with the Bruker Spatial Biology Quality process improvement initiatives
Hands-on field service experience preferably in the biotech / life science / robotics field(s). This includes working on systems in customer laboratories and observing proper biohazard safety precautions
Strong troubleshooting skills. Specifically, in the areas of: General electronics, electromechanical systems, robotics, liquid handlers, computers, and associated networking components
Excellent communication skills and ability to manage customer expectations while providing outstanding customer service
Working knowledge of all technical support activities designed to achieve a world class customer experience
Capable of working independently and in a team environment, communicating relevant scientific data effectively in oral and written format, working in a timely manner to meet defined deadlines, and representing Bruker Spatial Biology effectively in the field
General understanding of IT and basic networking setup
Willingness and Availability to travel; overnight travel up to 50-75% per month. Must possess a valid passport and be able to obtain visas to travel internationally
Ability to lift, carry, push, pull or otherwise move approximately 80-100 lbs on an infrequent basis
Able to clearly communicate verbally and in writing in both English and the local language (if other than English)
Qualification
Required
B.S. degree with 3-5 years of relevant field service experience
Ideal Candidate would have (1-5 years of experience) in FSE instrument repair and field work
Hands-on field service experience preferably in the biotech / life science / robotics field(s)
Strong troubleshooting skills. Specifically, in the areas of: General electronics, electromechanical systems, robotics, liquid handlers, computers, and associated networking components
Excellent communication skills and ability to manage customer expectations while providing outstanding customer service
Working knowledge of all technical support activities designed to achieve a world class customer experience
Capable of working independently and in a team environment, communicating relevant scientific data effectively in oral and written format, working in a timely manner to meet defined deadlines, and representing Bruker Spatial Biology effectively in the field
General understanding of IT and basic networking setup
Willingness and Availability to travel; overnight travel up to 50-75% per month
Must possess a valid passport and be able to obtain visas to travel internationally
Ability to lift, carry, push, pull or otherwise move approximately 80-100 lbs on an infrequent basis
Able to clearly communicate verbally and in writing in both English and the local language (if other than English)
Familiarity with fluorescence microscopy and robotic systems
General knowledge of genetic analysis techniques (DNA microarrays, gene expression analysis, NGS/WGS, and quantitative PCR)
Experience working in a QSR certified organization
Benefits
401(k) with company match
Employee stock purchase plan
Medical and dental plans
Life insurance
Short-term and long-term disability insurance
Employee assistance program
Paid time off including vacation, sick time and holidays
Company
Bruker
Bruker is a manufacturer of analytical and medical instruments covering NMR, ESR, FT-IR, X-RAY spectroscopy.
5001-10000 employees
H1B Sponsorship
Bruker has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (1)
2022 (2)
Funding
Current Stage
Public CompanyTotal Funding
$1.01BKey Investors
Thomas Weisel Partners
2025-09-03Post Ipo Equity· $582M
2024-05-29Post Ipo Equity· $403.74M
2019-12-12Post Ipo Debt
Leadership Team
Frank Laukien
Chief Executive Officer
Jason Faessler
Senior Vice President Finance
Recent News
2025-12-20
Investor's Business Daily
2025-11-20
Research & Development World
2025-11-19
Company data provided by crunchbase