Apply on Employer Site

City Wide Facility Solutions · 1 day ago

IT Support Specialist

Lenexa, KS

Full-time

Onsite

New Grad, Entry Level

$75K/yr - $90K/yr

City Wide Franchise is a fast growing company with 70 franchise locations across the US and Canada. They are seeking an IT Support Specialist to join their fast-paced Technology Support team, responsible for the installation, configuration, maintenance, and troubleshooting of computer hardware, software, and networking systems.

Extermination ServiceFacilities Support ServicesHousekeeping Service

Responsibilities

Participate in the installation, configuration, maintenance and integration of computer hardware, software, and networking systems/devices

Maintain and troubleshoot typical desktop support areas

Roll out new hardware to local and remote locations as needed - imaging and testing desktops and laptops, installing network printers, installing/replacing peripheral devices

User provisioning/management in core City Wide software and networking systems

Assist users in the usage and general troubleshooting of MS Dynamics 365 CRM system

Configuration of Azure Active Directory configuration, maintenance and support

Install, maintain and troubleshoot applications, including general usage assistance

Tracking, logging, and monitoring all technical issues in ticketing software

Provide staff and users with assistance solving computer and user device related problems, such as user and/or program errors

LAN / WAN administration and support including DNS records management

3rd party vendor management

Qualification

MS Dynamics 365Azure Active DirectoryLAN/WAN administrationDesktop supportTicketing softwareUser provisioning3rd party vendor managementHardware installationSoftware troubleshooting

Required