Go Hiya · 5 days ago
Customer Support Assistant
Los Angeles, CA
Full-time
Onsite
New Grad, Entry Level
$18.50/hr - $25/hrGo Hiya is searching for a friendly and detail-oriented Customer Support Assistant to provide high-quality support to customers. The role involves assisting with inquiries and ensuring a smooth and positive customer experience.
Outsourcing/Offshoring
Responsibilities
Greet and assist customers by phone, email, or in person in a professional and courteous manner
Provide accurate and timely information about company products and services
Respond to customer questions and direct inquiries to the appropriate department when necessary
Help resolve basic customer concerns and ensure follow-up when required
Maintain and update customer records and documentation accurately
Assist with administrative tasks such as data entry, scheduling, and filing
Qualification
Required
High School Diploma or equivalent (required)
Excellent verbal and written communication skills
Strong organizational skills and attention to detail
Basic computer proficiency, including Microsoft Office and email systems
Positive attitude and ability to work effectively in a team environment
Benefits
Competitive hourly pay
Performance-based bonuses and incentives
Health, dental, and vision insurance options
Paid time off and holidays
Ongoing training and professional development
A supportive and inclusive workplace culture
Company
Go Hiya
Who Are We? At Go Hiya, we’re not your average call center.
Founded in 2019
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase