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Albany Medical Center · 4 days ago

Pre-Service Representative I

Albany, NY

Full-time

Onsite

New Grad, Entry Level

$40K/yr - $53K/yr

Albany Medical Center is a healthcare institution seeking a Pre-Service Representative I. This role serves as the first contact for patients via telephone, ensuring compassionate and respectful engagement while triaging requests accurately and efficiently.

Hospital & Health Care

Responsibilities

Ability to handle high volume workload and stressful environment

Strong ability to multi-task and prioritize workload

Ability to engage patients/customers in a calm, respectful manner; regardless of tone or attitude of patient/customer via telephone

Demonstrated attention to detail with minimal error

Qualification

Patient engagementMulti-taskingAttention to detailCompassionate communicationStress management

Required

Ability to handle high volume workload and stressful environment

Strong ability to multi-task and prioritize workload

Ability to engage patients/customers in a calm, respectful manner; regardless of tone or attitude of patient/customer via telephone

Demonstrated attention to detail with minimal error

Company

Albany Medical Center

Albany Medical Center is one of the Capital Region’s largest private employers with more than 9,000 employees.

Founded in 1839

Albany, New York, USA

5001-10000 employees

http://www.amc.edu/

Funding

Current Stage

Late Stage

Leadership Team

Suryakant Kale

Chief Technology Officer/Vice President Information services, Technology & Infrastructure

Frances Albert

Chief Financial Officer

Recent News

Business Journals

Hotel near Albany Medical Center sold

2024-05-28

Business Journals

All four Albany Med hospitals to get updated branding

2022-09-19

Company data provided by crunchbase