Citi · 3 days ago
Performance Marketing Lead, Senior Vice President
Citi is a leading global bank that provides a wide range of financial services. They are seeking a Performance Marketing Lead, Senior Vice President, who will be responsible for managing complex media strategies and leading a team to optimize marketing spend and drive customer acquisition across various channels.
BankingFinanceFinancial Services
Responsibilities
Lead strategic media planning, investment, and optimizations to ensure spend is deployed where it drives the most incremental customers
Define and operationalize shared signals (such as intent, eligibility, propensity, creative engagement) to inform partner strategy across all channels
Connect channel-level digital metrics and measurement methodologies to a unified view of acquisition performance. Own a structured, cross-channel testing roadmap that prioritizes experiments based on growth impact, systematically validates what drives incremental customer acquisitions and scales proven learnings across channels
Orchestrate alignment among channel teams and cross-functional stakeholders on high-impact media initiatives, while also cultivating and managing strategic relationships with external agencies, vendors, and platform partners to ensure effective strategic execution across the connected consumer journey
Champion innovation and thought leadership by actively tracking industry trends, evaluating emerging technologies, and integrating best practices in paid media to continuously enhance strategic approaches and campaign performance for future-proofed consumer engagement
Drive successful integration of campaigns across all marketing channels/touchpoints, ensure message is effectively executed across multiple paid channels and Citi properties. Manage cross functional teams in social, Public Relations, product, media, digital to ensure seamless integration
Manage legal and product review process for all media creative while ensuring creative is clear, transparent and meaningful to consumers
Effectively partner with internal business teams to manage expectations, solve for issues that may arise and consistently add value
Provide guidance to internal business partners in the development of marketing materials, including providing a point of view on messaging, as well as guidance on media guidelines, imagery and ensuring consistency within Citi's mediaing system
Partner with and leverage research team to understand consumer insights for brief development and learn from media research as a way to consistently enhance campaigns
Manage day-to-day relationship with our agencies and provide direction that is clear and based on concrete rationale
Proactively solve issues to ensure consistently breakthrough, relevant, consumer-centric creative
Take ownership over competitive insights for your products/services – ensure working team is aware of new campaigns and implications for Citi
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards
Qualification
Required
10+ years of experience in media, branding and advertising including managing teams
Deep cross-channel performance expertise. Proven hands-on understanding of Paid Search, SEO, Paid Social, Programmatic Video/Display and Affiliate marketing, and how these channels interact across the consumer journey
Ability to design frameworks that connect data, platforms and partners, using shared signals to optimize holistically rather than channel-by-channel
Align teams, challenge entrenched norms and drive operating model change
Relentless focus on acquiring the right customers at scale, balancing volume, efficiency and quality with a customer first growth mindset
Passionate about advertising and marketing and curious about new developments in the industry
Excellent communication skills required in order to negotiate internally, often at a senior level
Strong commercial awareness is a necessity
Accountable for the end results of an area
Exercises control over resources, policy formulation and planning
Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval
Preferred
Master's degree preferred
Benefits
Medical, dental & vision coverage
401(k)
Life, accident, and disability insurance
Wellness programs
Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
Company
Citi
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
H1B Sponsorship
Citi has a track record of offering H1B sponsorships. Please note that this does not
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Funding
Current Stage
Late StageLeadership Team
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