SMCP – Sandro, Maje, Claudie Pierlot, Fursac · 1 day ago
FT Keyholder, Maje, Brickell City Center- Miami,FL
Miami, Florida, United States
Full-time
Onsite
Entry Level
1+ years expSMCP is a fashion house embodying the essence of Parisian elegance with its renowned brands, Sandro and Maje. The FT Keyholder role involves supporting store operations, delivering exceptional customer service, and leading the team in the absence of the Store Manager, all while creating a memorable shopping experience for clients.
ApparelConsumer GoodsFashionLifestyleRetailTextiles
Responsibilities
Lead and supervise the team in the absence of the Store Manager/Assistant Manager
Assist with daily operations, including cash handling, opening/closing, and KPI tracking
Provide exceptional customer service with product knowledge and personal recommendations
Build and maintain a client book, fostering relationships and loyalty
Achieve sales targets through outstanding service and brand values
Address customer service issues promptly and professionally
Maintain high store standards, ensuring a welcoming and organized environment
Oversee stock replenishment to align with demand and visual standards
Support new hires and encourage team development, promoting a growth-focused culture
Motivate the team to meet sales goals, fostering a results-oriented environment
Create an inclusive, personalized shopping experience, welcoming clients to our collections
Guide clients through their shopping journey, meeting their unique needs
Qualification
Required
1+ year of experience in retail or customer service
Enthusiastic about providing exceptional customer service and working in luxury retail
Knowledgeable and passionate about fashion trends
Excellent communication skills, with a friendly, approachable, and persuasive demeanor
Adaptable and open to pursuing a career in retail management
Flexible availability, including evenings, weekends, and holidays, is required
Preferred
Supervisory experience preferred
Social media presence is a plus but not required
Benefits
50% shopping discount
Seasonal wardrobe offering
Comprehensive health, dental, life insurance, and disability coverage
Employer-matched 401(k)
Paid time off (vacation, sick time, holidays)
Paid parental leave
Pet benefits
Employee Assistance Program (EAP)
MAVEN Family Planning
Company
SMCP – Sandro, Maje, Claudie Pierlot, Fursac
SMCP is worldwide and cosmopolitan.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2017-10-20IPO
2013-04-18Acquired
Leadership Team
I
Isabelle Allouch
CEO Sandro
Isabelle Guichot
C.E.O
Recent News
SMCP SA
2025-10-23
SMCP SA
2025-07-29
2025-04-11
Company data provided by crunchbase