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Liberty Mutual Insurance · 1 day ago

Claims Specialist - Commercial Claims No Fault Adjuster

Boston, MA

Full-time

Hybrid

Entry, Mid Level

$61K/yr - $113K/yr

2+ years exp

Liberty Mutual Insurance is a company that fosters collaboration and innovation in a hybrid work environment. The Claims Specialist role involves managing a caseload of routine to moderately complex claims, making decisions on coverage, evaluating losses, and negotiating settlements while providing exceptional service to customers.

FinanceFinancial ServicesInsurance

Responsibilities

Manages an inventory of claims

Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources

Plans and conduct investigations of claims to confirm coverage and eligibility to medically manage the claims through resolution

Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate

Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims

Performs other duties as assigned

Qualification

Claims adjustment experienceClaims investigation techniquesMedical terminologyLegal aspects of claimsIndustry certificationsBS/BA degreeContinuing education