Velcro Companies · 1 day ago
Quality Assurance Engineer
Manchester, NH
Full-time
Onsite
Mid Level
4+ years expVelcro Companies is seeking a Quality Assurance Engineer to lead efforts in ensuring product quality and customer satisfaction. The role involves driving root cause analysis, managing customer complaints, and implementing systemic improvements to enhance product performance.
Information TechnologyManufacturingTextiles
Hiring Manager
Angela Attardo
Responsibilities
Work with OPS, Engineering and other QA team members to determine RCCA
Work with Customer Service to satisfy the customer deficiency
Communicate with site leadership about important complaints
Communicate metrics with site leadership
Work to correct systemic or re-current deviations to reduce customer complaints
Work to maintain customer complaints within site goals
Lead investigation, Containment, Disposition of defective product, and communication with customer
Drive and support Root Cause & Corrective Actions (RCCA)
Verify effectiveness of action taken
Support Internal Non Conformances (NCM) process; including Material Review Board (MRB)
Identify Quality issues during manufacturing process, calibration, inspection and testing
Work with internal stake holders to investigate and resolve issues impacting product quality on the production floor. Define appropriate corrective actions and follow through to ensure effectiveness
Monitor and report trends and adverse scores
Report performance and status of Quality metrics
Identify, and coordinate actions to improve Quality metrics
Support any Quality requirement from the organization, including training activities
Participate and support improvement projects (Kaizen)
Notify management of any risk on defective product that could generate complaints
Assure that QA activities are in alignment with business goals and objectives
Evaluate and monitor the quality level of products and processes to assure that they are conforming to specified requirements
Qualification
Required
The candidate should have a Bachelor's degree with 4 years' experience or an Associate's degree and 6 years' experience in a Quality role at a manufacturing operation
The candidate should have direct experience with root cause analysis, corrective action plans, process flow diagrams, and FMEA's
They should possess a working knowledge of Sigma analysis tools, Measurement System Analysis, and Control Plans, be proficient in Microsoft Word, Excel, Minitab and Access, have Six Sigma experience, and a working knowledge of the ISO Standards (ISO9001, IATF 16949 and associated Core Tools)
Preferred
Experience in a customer facing role
Experience as internal Auditor
Knowledge of Oracle or equivalent manufacturing resource planning systems software
Six Sigma Black Belt
Statistical Process Control
Experience with other ISO or FDA Quality System Regulations
ASQ Certified Quality Engineer
Benefits
Medical and Prescription Coverage (HSA and HRA Options)
Dental Coverage
Vision Coverage
Flexible Spending Accounts
Award Winning Wellness and Incentive Program
Life Insurance
Short- and Long-Term Disability
Business Travel Accident Insurance
Voluntary Accident & Critical Illness Insurance
EAP (Employee Assistance Program)
401(k) Saving Plan with generous 5.5% Company match and Immediate Vesting
Paid Vacation Time
Paid Sick Time
Paid Parental Leave
13 Paid Company Holidays
Tuition Reimbursement Program
Financial Wellness Benefit – Smart Dollar®
Employee Recognition Programs
Employee Resource Groups
Charitable or Educational Matching Gift Program
Employee Referral Bonus Program
Company
Velcro Companies
Our story begins with the invention of the Original VELCRO® Brand hook and loop fastener more than 60 years ago.
1001-5000 employees
H1B Sponsorship
Velcro Companies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (4)
2023 (3)
2022 (4)
2021 (3)
2020 (10)
Funding
Current Stage
Late StageLeadership Team
G
Gabriella Parisse
Chief Executive Officer
Recent News
2025-06-22
2022-05-27
2022-05-11
Company data provided by crunchbase