Call Center Representative jobs in United States
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Murgado Automotive Group · 1 week ago

Call Center Representative

Murgado Automotive Group is a leader in the automotive industry, renowned for delivering exceptional automotive experiences. They are seeking a friendly and professional Receptionist to serve as the first point of contact for customers, providing outstanding customer service and creating a positive impression of the brand.

AutomotiveTransportation
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Responsibilities

Answer and direct incoming calls to the appropriate departments or individuals
Manage the dealership's main email account and respond to inquiries promptly and courteously
Schedule appointments and assist customers with service inquiries or requests
Maintain cleanliness and organization of the reception area and conference rooms
Assist with administrative tasks, including data entry, filing, and document management
Collaborate with various departments to ensure smooth communication and customer service delivery

Qualification

Customer serviceMicrosoft Office SuiteCommunication skillsOrganizational skillsMultitaskingInterpersonal skillsPositive attitude

Required

High school diploma or equivalent; additional certification in office administration or related field is a plus
Excellent communication and interpersonal skills, with a friendly and professional demeanor
Strong organizational skills and attention to detail
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Ability to multitask and prioritize tasks effectively in a fast-paced environment
Positive attitude and willingness to learn and grow within the organization

Preferred

Previous experience as a receptionist or in a customer service role preferred

Benefits

Comprehensive benefits package, including health insurance and retirement plans.
Opportunities for professional development and career advancement within the Murgado Automotive Group.
Supportive work environment with a focus on teamwork and collaboration.

Company

Murgado Automotive Group

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Murgado Automotive Group is one of America’s most exciting automotive groups, where you will find an extensive selection of Audi, Alfa Romeo, Bentley, BMW, Buick, Cadillac, Ferrari, GMC, Honda, Infiniti, Mazda, Mercedes-Benz Luxury Pre-Owned, Porsche, Volkswagen & a wide variety of Certified pre-owned vehicles.

Funding

Current Stage
Late Stage

Leadership Team

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Elizabeth Schoonover
Chief Financial Officer
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Alex Andreus
Chief Operating Officer
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Company data provided by crunchbase