Apply on Employer Site

Global Payments Inc. · 1 day ago

Partner Success Manager

United States

Full-time

Remote

Senior Level

6+ years exp

Global Payments Inc. is focused on creating a better tomorrow in the communities in which they live and work. The Partner Success Manager will drive partnerships and integrations, manage complex partners, and support strategic business development objectives to meet revenue targets and enhance partner relationships.

AppsBankingCreditEnterpriseFinanceFinancial ServicesPayments

No H1B

U.S. Citizen Only

Responsibilities

Works in partnership with the Strategic Partnership Manager on various initiatives and partnerships. Provides support of on-going management and maintenance of Strategic Partner programs

Drives operational deliverables, using and creating necessary tools to ensure success

Accountable for managing complex partners in delivering MySchoolBucks platform payments to clients, to include playing a role on cross-functional partner delivery teams, developing and maintaining relationships with partners to help optimize business opportunities with integration and referral partners

Supports due diligence and the planning and implementation of strategic business development objectives, major segment initiatives, and key partnerships and alliances pursuant to the mid- to long-range strategic plans of the segment and enterprise. Develops relationships with business leaders internally and externally

Helps maintain an executive plan (playbook) for each Strategic partner to include: briefings of the partnership and product offering(s), strategic plans that align with the school solutions team overall roadmap, revenue forecast (legacy and new)

Works with product managers, sales, relationship management teams, consultants, and internal and external partners to align growth strategies, product marketing positioning objectives, pricing strategies, partnerships, communications, industry events, and/or strategies for products and services

Participates in identifying key business opportunities through current or prospective partners, supports the refinement of strategies, and highlights new technologies, partnerships, and start-ups that result in the development and delivery of new products and services. Advises in company's ability to improve current solutions, process and due diligence provide innovative new solutions in a timely manner to drive the success of our clients and their customers. Assisting in complex analysis of data, requests, and facts. Solves moderately complex problems, which typically deviate from established procedures

Proactively builds relationships and facilitates productive round table discussions with critical divisions and/or segments third party vendors, suppliers and business partners to support building strategic relationships to address supplier issues, internal stakeholder relationships and contract renewal negotiations. Reviews maintenance agreements for additional cost savings opportunities and conducts analysis to create negotiation strategies to approach contract renewal with highly dependent and concentrated suppliers

Manages partner performance through all verticals of the enterprise and its affiliates. Recommends process improvements to senior leadership team

Not an exhaustive list; other duties as assigned

Qualification

Partnerships managementEdtech experienceFintech experienceBusiness developmentData analysisRelationship managementNegotiation strategies

Required

Bachelor's Degree

Relevant Experience or Degree in: Computer Science or Business equivalent field from an accredited university is required; however, relevant experience in lieu of a degree may be considered

Typically a minimum of 6 years

Experience in partnerships management, preferably in Edtech or Fintech industry