Apply on Employer Site

Chase · 1 day ago

Co-brand Acquisitions and Onboarding Product Manager

201 N Walnut St, Wilmington, DE, 19801, US

Full-time

Onsite

Senior Level

5+ years exp

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals. The Cobrand Acquisitions and Onboarding Product Manager will collaborate with partners to deliver innovative user experiences and lead the design and delivery of API-based solutions for customer onboarding and acquisition.

BankingFinancial Services

Responsibilities

Develop and execute strategies for digital card acquisition and onboarding, focusing on both incremental improvements and transformational initiatives

Lead the design and delivery of API-based solutions and data integrations to support seamless customer onboarding and acquisition experiences

Work closely with Cobrand Partners, technology teams, and third-party vendors to understand needs, define requirements, and deliver optimized digital journeys

Evaluate and enhance partner digital journeys to maximize card acquisitions and streamline onboarding, ensuring minimal friction and high conversion

Build strong relationships across the organization and with external partners, influencing product roadmaps and ensuring Cobrand Card considerations are prioritized

Navigate complex organizations, manage dependencies, and create networks to accomplish critical objectives

Define and track KPIs for acquisition and onboarding features, leveraging data analytics to inform product decisions and measure success

Lead refinement sessions, write user stories, and participate in Agile scrum events (Discovery, Refinement, Standups, Sprint Planning, Reviews, Retrospectives)

Sponsor and define customer research to validate engagement hypotheses and support product discovery

Escalate and prioritize production defects, participate in triage, and oversee mitigation and remediation efforts

Qualification

API deliveryData integrationDigital product experienceAgile methodologyJiraJira AlignPartner managementCommunication skillsSelf-starter

Required

5+ Years Technical Background: in financial services, digital platforms, and/or software development, with a strong focus on API delivery and data integration

1+ Years API & Data Expertise: working with and documenting requirements for APIs and diverse database technologies (SQL, Oracle, Cassandra, etc.)

Digital Product Experience: Background in digital user experiences, product management, and business cases for financial service products

Product Discovery: Positions key questions for feasibility study and consumer research

Agile Methodology: Strong understanding of Agile practices and experience leading initiatives from Discovery to Delivery, including building roadmaps at a feature and strategic level

Jira and Jira Align: Experience creating epics and stories to communicate and manage business and technical requirements, and appropriately parse work for delivery

Partner & Vendor Management: Familiarity working with vendors, third-party partnerships, and cross-functional teams

Communication Skills: Excellent verbal and written communication skills, with the ability to influence decisions and present complex technical concepts to non-technical stakeholders

Self-Starter: Highly motivated, collaborative, and able to thrive in a fast-paced, results-driven environment