The Coca-Cola Company · 2 days ago
Director of Product Management, Service Enablement & Operations
US - GA - Atlanta
Full-time
Hybrid
Director/Executive
$210K/yr - $237K/yr
10+ years expThe Coca-Cola Company is a leading beverage corporation, and they are seeking a Director of Product Management, Service Enablement & Operations. This role involves leading teams responsible for tools and workflows that support service delivery and operational execution, shaping the long-term vision and strategies for service and operations across the organization.
Consumer GoodsFast-Moving Consumer GoodsFood and BeverageManufacturing
No H1B
Responsibilities
Define a clear and ambitious long-term vision for service and operational workflows across the operating unit
Shape multi-year strategies, investment decisions, and sequencing through ongoing alignment with senior stakeholders
Set near-term priorities and outcomes that connect coherently to the long-term vision
Develop a high-performing product team by coaching product managers in craft, curiosity, and judgment
Foster a culture of autonomy, learning, and thoughtful execution
Translate strategy into clear problem statements, prioritized roadmaps, and measurable value
Keep teams close to real workflows through continuous discovery, operational immersion, and cross-functional engagement
Build a metrics framework focused on service quality, speed, reliability, and customer impact
Partner closely with engineering, design, and data to deliver scalable and cohesive solutions
Lead ecosystem simplification and modernization where tools or workflows are fragmented or outdated
Qualification
Required
10+ years of experience in product management with a track record of leading teams to deliver complex, high-impact products
Strong history of defining long-term product vision, shaping multi-year roadmaps, and influencing senior leadership
Exceptional product thinking grounded in user insight, data, and strategic prioritization
Ability to synthesize dynamic or ambiguous environments into clear, actionable direction
Comfort working with performance and operational metrics to guide focus and iteration
Excellent communication and storytelling skills across technical, operational, and executive audiences
Bachelor's degree required
Preferred
Experience working on products in service operations, field service, supply chain, workflow orchestration, or operational tooling
Familiarity with automation, routing logic, or intelligent workflow technologies
Experience contributing to or helping build a modern product organization
Familiarity with applying AI-driven or agentic solutions in real-world product workflows, ideally in operational or service environments
Advanced degree in business, engineering, design, or related field preferred
Benefits
A full range of medical, financial, and/or other benefits, dependent on the position, is offered.
Company
The Coca-Cola Company
The Coca-Cola Company is a soft drink manufacturer & distributor that makes a variety of soft drinks, including diet coke and regular coke.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1919-09-05IPO
Leadership Team
Henrique Braun
Chief Operating Officer
Jennifer Henry
Senior Vice President, Strategy and Corporate Development
Recent News
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