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Penn Medicine, University of Pennsylvania Health System · 1 day ago

Program Manager

Philadelphia, PA

Full-time

Onsite

Senior Level

7+ years exp

Penn Medicine is a leading academic medical center dedicated to providing high-quality care, conducting innovative research, and educating future healthcare leaders. The Program Manager will oversee program operations within the Geriatrics department, managing a multidisciplinary team and ensuring effective administrative functions to enhance patient care and program performance.

BiotechnologyEducationHealth CareMedicalTraining

Responsibilities

Assist the department/division in developing the mission and goals of the assigned programs

Assist the department/division in short- and long-term program objectives and program performance metrics

Assist the department/division in formulating and executing strategic plans to realize program objectives

Work in a collaborative fashion across departments and institutions to ensure high performance of the program objectives

Help build linkages between subspecialties and assist in the management of the relationship between programs and stakeholders to promote effective multidisciplinary care

In collaboration with nursing leadership, ensures management of data tracking systems in compliance with regulatory agency guidelines. This would include measures of quality improvement

Oversee and manage an office-based patient communication system to enhance patient access to care (phone, email,Epic).Identify the gaps in service and evolving needs within the program. Provide regular status reports to the Directors and offer recommendations for resolving issues and achieving continual program improvement

Promote programmatic research goals including participation in clinical trials on a national and international level

Represent programs at internal and external committee meetings

Collaborate with Penn marketing and outreach groups to develop a regional and national referral base

Work with Division Director to improve patient flow in clinic

Provide daily operational support for clinical and administrative programs in the division

Maintain compliance with governmental regulations regarding patient care, safety, confidentiality, JCAHO and CMS requirements, etc

Establish a working knowledge of management and clinical information systems (EPIC, Business Objects, PennDiver, Tableau, etc) as critical reference points from which to recommend and make improvements in clinical and management performance

Become knowledgeable of insurance and work with business office and financial service reps regarding patient issues and trends

Responsible as part of a team for ongoing EPIC issues and changes

Qualification

Program managementStrategic planningOperational planningData tracking systemsClinical trialsManagement systemsCollaborationCommunicationProblem-solving

Required

H.S. Diploma/GED

Minimum of 7 years of total relevant work experience required which includes 2 years of management

Preferred

Bachelor of Arts or Science

Benefits

Comprehensive compensation and benefits program

One of the finest prepaid tuition assistance programs in the region

Company

Penn Medicine, University of Pennsylvania Health System

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Penn Medicine is a world leader in academic medicine, setting the standard for cutting-edge research, compassionate patient care, and the education of future health care professionals.

Founded in 1765

Philadelphia, Pennsylvania, USA

10001+ employees